Can it be that you have CEC switched on?
I'm getting a strange behavior when adjusting volume on my receiver during movie playback. The Dune player will pop up either the file list or the info screen, but only sometimes, usually when the volume button is pressed multiple times. I thought this might be a problem with my Harmony remote, but it does it even with the standard receiver remote when pressing volume up or down. I've used this same receiver and remote combination with previous Dune players and never had this problem. It's like Max Vision 4K is too sensitive to IR input and is misinterpreting commands not intended for it. My receiver is a Sony STR-ZA1100ES. Any ideas on how to correct this? Thanks.
I’m no expert on remote codes but I would think you must have a clash - both the Dune and your Sony are using the same IR code for some commands. A close code just wouldn’t work - it either matches and is recognised or it doesn’t and is ignored.So I thought the beta firmware resolved this, but I'm seeing it again. Very annoying because I almost always have to adjust volume slightly when playing a video, and if I press it more than a few times, the Dune will (sometimes) pop up the info screen or the file list, and then I have to press the button to make it go away. No one else is seeing this? It should be easy to reproduce with any Sony AV Receiver remote (even if it's not hooked up) using the volume up down keys when playing a video.
I’m no expert on remote codes but I would think you must have a clash - both the Dune and your Sony are using the same IR code for some commands. A close code just wouldn’t work - it either matches and is recognised or it doesn’t and is ignored.
Are you using any IR signal repeaters, besides the one from your Harmony? Or any other system that uses IR signals?
If so, maybe they influence eachother, get confused and repeat the last signal that wasn't confusing...? Can you try completely powering off your Harmony receiver (i.e. pull the plug out) and powering on again? I am using a Harmony remote too and sometimes (maybe once a year) the system gets corrupted. Resetting it completely resolves the problem.