Dualshock 4 Controller can't turn off!

So this has happened 3 times now, what happens is I'm playing a game then all of a sudden the controller stops responding and nothing works. I turn off my Bluetooth, disconnect the controller on Ds4windows but the light bar of the controller is still on.

I've even tried holding the PS button for 10 seconds but it still stays on no matter what. Has anyone else experienced this? If so how did you fix it?

PS. The place where I bought the controller from was pretty shady so idk if it's a real one or a fake one...

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