Hi all,
Well, it took me 55mins to get through to Sony, the guy admitted they have been inundated with controller issues and coil whine.
I have 2 controllers, the 1st one the left analog stick is drifting randomly?
The 2nd controller last 2weeks has started to become laggy and started to grind to a halt like the battery was running out even though plenty of juice left in it. Only happens after a couple of hours of usage, so Sony has agreed for me to send one back to 1st, if faulty they will replace it for me. Then will address the other one as well in due course.
Then the High Pitch coil whine I've started to get last month or so, Sony's stance is that its a characteristic apparently.
Interestingly while I was on the phone with Sony I was on a live chat with Amazon and they were happy to give me a full refund after just a few minutes no questions asked for the complete PS5 package I bought from them in November.
However normally that would be a perfect result, but unfortunately I can't buy replacement and Amazon can't supply one either.