DS Lite Dead Pixel

S

Se7en1977

Guest
Hi All

I bought a Black DS Lite last night, from Blockbuster (Free Game + Accessory Kit).

It seems to have a dead pixel on the upper screen, and one on the lower.
Is this normal or should I take it back ??

Thank you
S
 

Flashy

Distinguished Member
I bought mine from Toys R Us yesterday afternoon. Got it home and it had a dead pixel on the lower screen. I took it straight back, they swapped it immediately, telling me (not agreeing with me - I hadn't had a chance to plead any sort of case) that it was completely unacceptable.

Any defect, whether it's a dead pixel, a cracked hinge, etc, is enough for you to return it. They shouldn't have dead pixels, so you have a faulty unit. Try the exchange one in store to make sure it's okay before you take it home.
 
B

Big Jim

Guest
Nintendo also consider dead pixels unnacceptable and will replace the machine under warrenty if you have no luck with the shop. My old DS was swapped out for a bright red pixel on the top screen.
 

hpoom

Active Member
Jim is right, the store should swap out any faulty DS Lites, and Nintendo have a very very good returns policy. If you have any problems with the store then go direct the Nintendo UK who will deal with you problem.
 

Maxi

Standard Member
I got my dslite yesterday and it has 1 dead pixel so i called toys r us.

I told them i'm half way through mario and don't want to lose my save.

They said bring it in once i've completed it and they will swap it for a new one and i can test it in store if i wish.


A big :thumbsup: to toys r us!
 

The_Wierd

Well-known Member
Your save is stored on the game card, not the DS itself, so you can change it any time.
 

Maxi

Standard Member
The_Wierd said:
Your save is stored on the game card, not the DS itself, so you can change it any time.


Shows what a noob i am (along with the guy i spoke to)

I'll take it back tomorrow then, thanks very much!
 

Allblackdup

Active Member
I'm looking to get the wife a DS lite tommorrow and have just started reading about the ups and downs.

What does a dead pixel look like and what is it?

Cheers
 

Conn

Active Member
Allblackdup said:
I'm looking to get the wife a DS lite tommorrow and have just started reading about the ups and downs.

What does a dead pixel look like and what is it?

Cheers


It looks like a pixel that does not change colour.

It is a pixel that does not do what it is supposed to (ie change colour!)

They can get stuck on any colour - mine only really showed up on a black background.

Edit - it is not much of a problem as if you get even one dead pixel, it will be swapped for you. Nintendo have a zero defects policy (none of this 3% tolerance malarkey or anything like that)
 

marcstang

Well-known Member
I got mine on saturday from gamestation in blockbuster. Had 2 stuck pixels when I got it home. I took it back the next day and they changed it without any problems.
 

Jay

Banned
It all depends on what your like, i always focus on the dead pixel, i can't help it it bugs me, you are well within your rights to get an exchange, if it was pre-owned then you could accept it but it's new.
 

Intya

Active Member
Best way to test for dead pixels is Metroid Prime's intro with the Nintendo logo where both screens are completely black. Went through three DS Lites using this game until I got one with no dead pixels :)
 

INSOMANiAC

Banned
i have 3 dead pixels on mine, had it about a month, ive lost the receipt so im going to buy another one, put this one in the box and take it back, then ill have two brand new ones

(the second ones a gift)
 

Waser

Active Member
i have 3 dead pixels on mine, had it about a month, ive lost the receipt so im going to buy another one, put this one in the box and take it back, then ill have two brand new ones

You cheeky monkey. The old switcharoo... ;)
 

Dantron

Standard Member
You cheeky monkey. The old switcharoo... ;)

Yeah some companies are aware of this, I think its gamestation now which takes the serial numbers of the consoles before purchase, so if you try to take back a different one they'll know.....:eek:
 

Phragzy

Well-known Member
i have 3 dead pixels on mine, had it about a month, ive lost the receipt so im going to buy another one, put this one in the box and take it back, then ill have two brand new ones

(the second ones a gift)


Be funny if the new one has dead pixels :rotfl:
 

Rasuphas

Active Member
Hmm got a couple of dead pixels on mine. Had it a couple of months now... now to decide if I should exchange it for a new one.
 

INSOMANiAC

Banned
Ive decided im not bothered, you cant tell when your playing a game, and so long as no more start dying i can live with it. This ds feels like 'my' one now if you know what i mean, we're inseperable
 

The latest video from AVForums

Star Wars Andor, Woman King, more Star Trek 4K, Rings of Power & the latest TV, movies & 4K releases
Subscribe to our YouTube channel

Full fat HDMI teeshirts

Support AVForums with Patreon

Top Bottom