does sky HD affect your adsl connection?

cooldude00

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this may not scientific but since my sky HD was installed this morning, my broadband connection has been shot to bits...constant disconnection etc

and get this, when i disconnect the phone line from the box, my router synchs at 4mb, when connected, it synchs at < 1mb...

i hope it's not the box as i've never had any probs with plain sky and that it's the broadband connection that's just acting up

anyone had same issues?
 
cooldude00 said:
this may not scientific but since my sky HD was installed this morning, my broadband connection has been shot to bits...constant disconnection etc

and get this, when i disconnect the phone line from the box, my router synchs at 4mb, when connected, it synchs at < 1mb...

i hope it's not the box as i've never had any probs with plain sky and that it's the broadband connection that's just acting up

anyone had same issues?

Have you got a filter on the connection on the phone line to Sky box
 
As colin says have you got a microfilter.
The phone line from the sky box plugs into the microfilter which in turn then plugs into your phone socket.
 
have now added one and it's synching back at 4mb...

i wonder why this is the case though my previous sky box had always been connected to the phone line this way and never had an issue with my broadband connection
 
Does Sky HD need to be connected to a phone line permanently?
 
mattmarsden said:
Does Sky HD need to be connected to a phone line permanently?

Only if it's part of a multi-room installation. For some reason the modems in HD boxes do affect ADSL more, but all devices should be connected via a microfilter (except the ADSL modem/router itself, of course).
 
Strangely connecting my Sky HD box via a filter at the master socket impproves the noise margin on my ADSL MAX by 0.5db which is good because its very borderline most of the time at around 6.3 db!
 
Maybe I should try it on mine ? BT don't seem to be able to make it work :rolleyes:
 
Nick_UK said:
Only if it's part of a multi-room installation. For some reason the modems in HD boxes do affect ADSL more, but all devices should be connected via a microfilter (except the ADSL modem/router itself, of course).

The ADSL modem/router should be connected via a filter as well.
 
I disconnect my Sky HD box telephone line when susing broadband on the PC.

Degs
 
Clatter said:
The ADSL modem/router should be connected via a filter as well.
I think he'd have trouble fitting the modem plug into a BT RJ-11 socket. :D
 
mattmarsden said:
Does Sky HD need to be connected to a phone line permanently?


Dont they have to be plugged in for the first year as part of the contract no matter what?

Its funny i'm using a filter and my BT broadband has been dropping out since i had Sky HD installed at the weekend. Sure its not related, at least i hope its not!!!
 

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