Back in April I called retentions because I was upset at the loss of Sky One and they gave me a reduction in my monthly cost. I was told only that this reduction would remain in place until I changed anything.
I'm now planning on moving to SkyHD as I'm upgrading my screen. Will VirginMedia have started a new 12 month contract from when I had a reduction in payments? Will they hold me to the full twelve months at the reduced rate?
I've also got broadband with them which I fully intend to keep. I just want to cancel the TV with them. I don't have my phone with them.
I expect that I'm bound to them for 12 months which is a pain.
Teresa
I'm now planning on moving to SkyHD as I'm upgrading my screen. Will VirginMedia have started a new 12 month contract from when I had a reduction in payments? Will they hold me to the full twelve months at the reduced rate?
I've also got broadband with them which I fully intend to keep. I just want to cancel the TV with them. I don't have my phone with them.
I expect that I'm bound to them for 12 months which is a pain.
Teresa