Gaslight
Prominent Member
The greed is unimaginable!
PayPal Just Made Returns and Refunds More Expensive
PayPal will soon keep their commission percentage when a sale is cancelled. This can be anything from a cancel before dispatch, a return, etc.
So if you sell a £200 item, and the buyer sends you a message minutes later to say they bought the wrong one, and want to cancel, PayPal will keep their £7 once refunded.
For business sellers who get returns, not only do you lose the outgoing postage, now you will lose the paypal transaction fee as well. So selling a £20 item, if returned, could cost you £6-7 (2nd class signed for postage), and if the buyer claims an IND, you will pay for the return, so you could lose essentially £10.
Small business sellers such as myself are going to get hurt even more, which I didn't think was possible after eBays Managed Returns fiasco.
PayPal Just Made Returns and Refunds More Expensive
PayPal will soon keep their commission percentage when a sale is cancelled. This can be anything from a cancel before dispatch, a return, etc.
So if you sell a £200 item, and the buyer sends you a message minutes later to say they bought the wrong one, and want to cancel, PayPal will keep their £7 once refunded.
For business sellers who get returns, not only do you lose the outgoing postage, now you will lose the paypal transaction fee as well. So selling a £20 item, if returned, could cost you £6-7 (2nd class signed for postage), and if the buyer claims an IND, you will pay for the return, so you could lose essentially £10.
Small business sellers such as myself are going to get hurt even more, which I didn't think was possible after eBays Managed Returns fiasco.