do ups only pick up on thursday .?

Discussion in 'Xbox Forums' started by deltafx, Jan 22, 2008.

  1. deltafx

    deltafx
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    read some were they only pick up from repair centre on thursday .?ups tracking as been on :Billing Information Received sine 18/1/2008.thanks.
     
  2. bananacat

    bananacat
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    They certainly dont only pick up on a Thursday

    Package Progress
    Location Date Local Time Description
    NORTHAMPTON, GB 22/01/2008 4:49 OUT FOR DELIVERY
    22/01/2008 4:48 IMPORT SCAN
    TAMWORTH, GB 22/01/2008 0:54 DEPARTURE SCAN
    TAMWORTH, GB 21/01/2008 18:14 ORIGIN SCAN
    GB 17/01/2008 0:02 BILLING INFORMATION RECEIVED

    maybe I'll get mine back today
     
  3. deltafx

    deltafx
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    how long did yours sit at BILLING INFORMATION RECEIVED ..?
     
  4. bananacat

    bananacat
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    It was like it for about 4 days!! But it was over the weekend and only changed today!
     
  5. deltafx

    deltafx
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    maybe mine will change tomorrow.??
     
  6. bananacat

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    Lets hope so mate, I didn't think ild miss my 360 when it broke lol can't wait to get it back lol.
     
  7. homer timpson

    homer timpson
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    Don't hold your breathe with regards a quick turnaround :(

    Mine has been away for 11 days now and the tracking hasn't changed in well over a week :mad:

    Homer

    Package Progress
    Location Date Local Time Description
    EASTLEIGH,
    GB 01/11/2008 10:08 A.M. DELIVERY
    01/11/2008 8:30 A.M. OUT FOR DELIVERY
    01/11/2008 6:12 A.M. ARRIVAL SCAN
    TAMWORTH,
    GB 01/11/2008 3:11 A.M. DEPARTURE SCAN
    GB 01/05/2008 10:32 P.M. BILLING INFORMATION RECEIVED
     
  8. bananacat

    bananacat
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    I hope it doesnt take that long for me
     
  9. deltafx

    deltafx
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    just rang ms they said ups should pick it up tomorrow or thusday .?guy on the phone said they pick up all repaired consoles at once .?
     
  10. MrMMM24

    MrMMM24
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    I'd give UPS a call, it cannot be out for delivery for a week and a half. Something aint right there. Mine was out for delivery and delivered all in the same day
     
  11. homer timpson

    homer timpson
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    That's what I was wondering.
    I had mine picked up from my workplace in Glasgow on the 11th - yet that doesn't show anywhere.

    I took it like this:

    Departure scan - leaving Glasgow from the customer - i.e. me :devil:

    Arrival scan at Tamworth

    "out for delivery" - I was reading that as 'out for delivery to the Microsoft repair centre'

    Delivery was the xbox actually arriving at the repair centre.

    The gap from the 5th - billing information received - until the departure scan on the 11th - I thought was down to me.

    The XBox got the 3RROD on the 3rd and I immediately started the repair scenario - however, the xbox was still working and I played with it for 3-4 days until
    it got the 3RROD again on the 10th. I took it into work the next day and UPS picked it up.
    I'd had the paperwork since the 6th though.

    I thought "it's still going through the repair process" and that explained why there was no change on the UPS website - it hadn't been repaired yet, so wouldn't show up again until it was back with UPS.

    I'm confusing myself now :suicide:

    Homer
     
  12. ed540

    ed540
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    I rang ms last friday to ask why my console wasnt listed as one of my devices on xbox.com after i had returned it for repair.

    He said it wasnt showing because microsoft repair hadn't actually received it yet. So i told him that according to the ups website the parcel had been delivered the day after i had had it collected.

    He then went onto explain that it hadn't actually been delivered to microsoft repair but just to the processing centre and now it had to make its way to eastern europe to be fixed :eek:
     
  13. bananacat

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    mine arrived today at 12pm!!!! woohooo :clap::clap::clap:
     
  14. deltafx

    deltafx
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    mine is out for delivery .:smashin:
     
  15. Immortaleffectz

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    Mine said returned to shipper. Any ideas?
     
  16. Ico.

    Ico.
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    The shipper is the company that paid for the shipment. In this case Microsoft.
     
  17. Immortaleffectz

    Immortaleffectz
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    So it is now in the hands of microsoft from 22/01/2008
     
  18. Ico.

    Ico.
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    As far as MS are concerned you'd only be on your 6th day as they only count working days. Mine was fixed (well replaced) on the 15th working day and then it took UPS another 6 days (replaced on a friday - picked up the following Thursday) to even pick it up. All in all I had a 7 day wait after the call to Microsoft said they had repaired my console to me getting it back. Shocking really.

    Good luck though with yours mate, I do hear the waiting times have come down a lot recently.
     
  19. Immortaleffectz

    Immortaleffectz
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    Just got it back this morning. Its my same 360 but with a new cd-drive. As that was found to tbe the problem. So im happy its back :clap:
     

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