Answered dmp ub700 green menu screen

fish4london

Standard Member
Hi guys and girls

So i just bit the bullet and purchased a panasonic dmp-ub700, no matter what i do i cant seem to get playback in 4k. When i switch the blu ray player to 4k i get a green menu screen. I have the 4k player connected via a yamaha rx375 to my Panasonic TX-50DX700B tv

I am sure i was reading this in another thread and for the life of me i cant find it on the forums and i have been searching for 30-40 mins to find it, if i recall it was something simple.

any help greatly appreciated, cheers
 

paulr2006

Distinguished Member
Are you sure the Yamaha 375 can pass a 4K signal? I suspect not so connect the main HDMI out of the ub700 to the tv and second to the Yamaha. Make sure the cable to the tv is high speed.

You also have to make sure the tv input is turned on for UHD in the menu
 

two2midnight

Distinguished Member
Might be the TV HDMI conection: a What HIFi review of this set notes of the three HDMI inputs (two are 2.0 spec’d for use with 4K Blu-ray players). Sods law, the one which isn't is the one being used.
 

fish4london

Standard Member
Thanks for the input guys. The rx375 has 4k pass through on all hdmi slots and i am using the arc connection on the back of the tv which is hdmi slot 2 (but has got it marked as 2.0 as does hdmi slot 1). Im about to try to connect to the tv directly just to rule out the amp as the issue. Will post after i have checked :).
 

fish4london

Standard Member
Ok , I am truly miffed. I can get 4k if i direct link to the player then have sound through the AV. So the box that says the Yamaha has 4k play through on the packaging is maybe misleading. My only options are now to run an extra cable to the tv and switch everytime i want to watch a blu ray or break the news to the Wife that i need to buy the denon x2300 or x3300.
 

two2midnight

Distinguished Member
Ok , I am truly miffed. I can get 4k if i direct link to the player then have sound through the AV. So the box that says the Yamaha has 4k play through on the packaging is maybe misleading. My only options are now to run an extra cable to the tv and switch everytime i want to watch a blu ray or break the news to the Wife that i need to buy the denon x2300 or x3300.
The specs for the RX375 shows 4K Ultra HD Pass-through Yes
RX-V375 - Specs - Yamaha - United States
and
Richer Sounds list it as having HDCP 2.2 so all should be OK for 4K pass through
Richer Sounds - The UK's Hi-Fi, Home Cinema & TV Specialists!
But the manual shows its HDMI compatible signal as 4K/30 Hz, 25 Hz, 24 Hz
This may be the issue

Is this a problem because the UB700 menu screens are output in 60hz?
I recall this problem being mentioned before but can't remember if it was for the UB700 or the Oppo 203 when it first came out.

Is UB700 HDMI 24p set to auto? and have you tried playing UHDs when you have the green menu screen? Once a UHD movie starts it should be 24p and thus OK for the Yamaha. At start up though it may be 4K 60Hz which the Yamaha can't pass through.

So have you tried turning UB700 HDMI 4K (50/60) output to off?

Feel free to ignore this as you now have a reason why you need to get a X2300 or X3300... :)
 
Last edited:

fish4london

Standard Member
[QUOTE="Feel free to ignore this as you now have a reason why you need to get a X2300 or X3300... :)[/QUOTE]
A man after my own heart :D.
Its annoying to change between the menus as the green colour is so hard to see which tab you are on(you can tell by the tool tip though). And you may be right that it was reported as an early issue. I did try to go back for an hour or 2 last night to find the thread but even with the search tool it was a needle in haystack(especially when you are frustrated that something is not working as it should).

But thank you again for the lengthy reply.

I think if i manage to sneak an upgrade past the boss it will only be the x2300, which in fairness is more than enough for my setup as it is in my bedroom. That would only leave me to upgrade speakers then(canton 125mx) but in fairness i am actually fairly happy with them atm.
 

paulr2006

Distinguished Member
[QUOTE="Feel free to ignore this as you now have a reason why you need to get a X2300 or X3300... :)
A man after my own heart :D.
Its annoying to change between the menus as the green colour is so hard to see which tab you are on(you can tell by the tool tip though). And you may be right that it was reported as an early issue. I did try to go back for an hour or 2 last night to find the thread but even with the search tool it was a needle in haystack(especially when you are frustrated that something is not working as it should).

But thank you again for the lengthy reply.

I think if i manage to sneak an upgrade past the boss it will only be the x2300, which in fairness is more than enough for my setup as it is in my bedroom. That would only leave me to upgrade speakers then(canton 125mx) but in fairness i am actually fairly happy with them atm.[/QUOTE]

The X2300 is a great sounding AVR and was good value at £500 but at today's price it's a steal, it will not disappoint. :)
 

fish4london

Standard Member
[/QUOTE]The X2300 is a great sounding AVR and was good value at £500 but at today's price it's a steal, it will not disappoint. :)[/QUOTE]
Thats awesome news richer sounds had it for 329 yesterday
 

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