DIY, Engineer, SKY+ or Freeview?

Discussion in 'Sky Digital TV Forum' started by Laskina, Feb 17, 2005.

  1. Laskina

    Laskina
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    Over the last few days I have been getting lose of signal with my Amstrad Sky digi box. Called Sky and suggested normal routine (unplug, check connections, switch back on) - but instead of fixing the poor signal I was getting it totally lost all signal!!! So now I have no signal at all!!!

    So what do you suggest ....

    1. I think the recent winds could have caused the dish to move - should I try some DIY on it?

    2. Get an engineer to come and fix it for £65 (note my dish is right above my new conservatory)?

    3. Get Sky+ (will this mean a new 12mth sub - if so wont do it)?

    4. Get Freeview (but dont have aerial atm - so would have to pay someone to put one up - how much would this cost me)?


    Cheers in advance :)

    Nick
     
  2. Laskina

    Laskina
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    Sorted ...

    Phoned Sky customer services and explained that I dont see why I should pay for an engineer to come out when their advice caused the total lost of signal. Technical support superviser refused to give me a free (or reduced cost) call out so said I would like cancel my subscription. Passed onto customer services and got offered a free engineer visit within 48 hours - lovely :)

    Nick
     
  3. Starburst

    Starburst
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    Excellent, sometimes they are so stubborn they cost themselves more money when a customer may have been happy with just a reduced callout cost:)
     

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