Disney+ HDR on Samsung

megagold5

Active Member
I have been having some issues with HDR (HDR10) content on Disney+ being way too dark. In my searches for a proper solution I have found a number of other people talking about this, although none very recent. To describe it, it is kind of like if you leave a PS5 game on pause for a while, it will significantly dim the whole screen, but in this case it happens from the start of the show.

For completeness, I am using a 65S95B OLED and have all the relevant brightness setting on their maximum output, with no brightness power saving settings on.

I spoke to D+ support and it basically boiled down to, they think because the TV is so new that a future app update may sort it out, to which I am doubtful but who knows.

I have found that putting contrast enhancer on low makes the picture much more watchable, but that comes with its own issues. No problems with HDR on other apps or inputs. My previous TV (a Philips) had Dolby Vision and that had no trouble whatsoever, I also understand from various comparisons I have seen that HDR10 tends to be somewhat brighter than DV in general, which makes this extra odd.

Basically I was wondering, is this an issue specifically with the HDR10 versions of content on D+ (on any brand), or a Samsung thing? Has it been fixed on previous models where it was a problem?
 

cuke2u

Well-known Member
Why are you not using the TV's builtin app? Oh and the tv will also dim the screen automatically after a set time on a static screen to prevent screen retention anyway, seeing as it's a OLED...
 

megagold5

Active Member
Why are you not using the TV's builtin app? Oh and the tv will also dim the screen automatically after a set time on a static screen to prevent screen retention anyway, seeing as it's a OLED...
Sorry, to be clear I am talking about the built in app, I was just using what the PS5 does as an example.
 

cuke2u

Well-known Member
There is an alternative forum you can go to for assistance with this, as there aren't many owners of this tv in here. Unfortunately forum rules here do not allow me to post links to any AVForum competitors...
 

megagold5

Active Member
There is an alternative forum you can go to for assistance with this, as there aren't many owners of this tv in here. Unfortunately forum rules here do not allow me to post links to any AVForum competitors...
Yeah I know. I prefer it here though, far less aggressive. 😅
 

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