@zedferret & nickteal - I am in the same boat, I think Sound and Vision is the retail arm of Digital Direct. I had a G20 on order for over a month and nothing, could never contact anyone to confirm delivery date and the only way I could cancel was to write them a letter which they never acknowledged, so I am filing a chargeback with my credit card company to try and get my deposit back, although that seems to be taking it's time.
What really pees me off is when you read the administrators letter, they had a company in to value all the assets (in May I think) so it was quite clear that the company was going down the tubes yet they were still taking orders via their web site at that time (which is when I placed my order).
Also if you read it carefully, you will notice that the actually company that has gone bust is VBA Ltd., Digital Direct was just a trading name, and a new company called Elitemark has bought it up. Guess who Elitemark is owned by? The same people that owned VBA Ltd.
I bet Elitemark are going to trade as Digital Direct still, which is why the web site still exists, but because it's got "new" owners they don't appear to be honouring any existing orders or deposits, even though it's the same people!
Also I have had my review on reviewcentre taken down along with a load of other recent reviews complaining about them. Their complaints manager contacted me and said an ex-employee was going through the reviews and lodging complaints with them, I suspect they are trying to remove any recent bad reviews so they can re-launch the Digital Direct brand with a fairly "fresh" reputation and blame the older ones on the previous administration (which remember is still the same people).
I am utterly ****** off with this lot, I was hoping to get my new TV in time for the world cup but they have just totally mucked me about and stolen £109 deposit off me. They deserve all the bad press they get if they are going to operate in this way.