Thank you Vex and HickmottJ for your responses.
I am in the UK, South London to be precise.
When I had my house gutted the installer suggested a wonderful integrated system etc etc, it will do everything etc and it is great but as with many of these "clever" systems it is far too clever and takes an age to start up. So after that and his insistence on charging more than the average weekly wage - per day, for programming which I didn't feel he really understood, I no longer want to use him.
I am a technical person and I appreciate you should pay for a skill set but we are talking programming here not surgery... but I will save that rant for another time.
OK so I have no config files, no paperwork on how it was setup and no instructions on what is going on.
The following was installed - Net stream system with speakers in each room, touch link panels in each room and a LCD panel in the living room. There is an Audio Request system and all this is racked next to the plasma along with the Virgin Media boxes, DVD, wireless internet, play station etc. There are also two streaming points where I can plug in my iPod or radio etc.
The idea was this could be controlled from a laptop, from the Digilnx LCD or from the Nokia 770 tablet.
Now it all works, just not very efficiently. For example, if everything is left on the noise of the Audiorequest and Net stream is massive and the heat ouput quickly takes the cabinet to what I would call an unacceptable temperature so it has to be switched off after every use (no standby mode). To play music I have to start up the whole system, go to the panel, select room, select source, select artist, select song, stream - then I have to select the next room, select source, start to stream etc etc.
Now I am unable to control the room music from a laptop, from the browser I can see the control panel and select the room but there is no audio selection and I cannot see any music. If I browse to the audiorequest unit I can see the player but if I play something it doesn't come out of the room speakers because I imagine it is going out to a feed on the back of the box and not being streamed to the room speakers. The Nokia tablet worked - until I updated the software (It was 18 month old) and then found the backup wouldn't restore. I now cannot get it back onto the wireless network - but this is a side issue.
I have sniffed my network for all IP addresses and tried browsing to each and everyone but no joy.
So here was my theory, the dealer software would pickup the units on the network and I could confirm which IP address the touch panel was. I could also update the software on everything and finally I could attempt to setup some sort of multiroom one touch - we either want to listen to the Audiorequest or Living Room stream but throughout the house.
Overall I just want to make use of an expensive system that I feel was poorly thought through with regards to ease of use.
Sorry I have rambled. Thoughts and suggestions would be appreciated.