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Did Everyone Get The Same Reply From Tosh ?

Blu-rayx

Well-known Member
HI ALL,

THIS IS THE REPLY I GOT FROM TOSHIBA ABOUT PAL PROGRESSIVE TODAY :( :mad:

ARE THEY TELLING THE TRUTH?



I have been advised by our Technical department that the reason there is no
firmware upgrade available for the SD900E to enable it to have PAL
progressive scan is due to the fact the PAL progressive scan is a feature
of a DVD player, and is not something to do with the firmware of the
equipment. The firmware which can be upgraded alters the way a DVD player
can read a disc such as accessing a hidden features menu which the player
would otherwise be unable to see. PAL progressive scan is not dependent on
specific discs but the equipment itself.

DVD
 

richard plumb

Distinguished Member
yes and no.

Yes, PAL progressive requires hardward which can perform the necessary trickery.

But recent progressive chipsets can do both NTSC and PAL, but the PAL portion wasn't enabled due to DVD forum compliance issues.

So if a multifunction chip is used, then a firmware update could activate PAL progressive, but this is by no means certain.

I'm sure some people on this board know the chipset used in the 9000, so could shed some light on whether a firmware upgrade would be feasible or not.
 

Blu-rayx

Well-known Member
CAN ANYONE ELSE SHED ANYMORE LIGHT :cool:



DVD
 

Timh

Well-known Member
Toshiba..... What a joke, it sounds like its easier for them just to say that pal prog cannot be enabled because its just to much hassle for them to programme an upgrade.
You SD900 owners have spent a fair chunk more cash than I have for my SD510, so you would expect a better after sales service, I bet if this happened in the States it would have been sorted by now :mad:
 

Blu-rayx

Well-known Member
hi Timh,

toshiba should upgrade all players no matter how much cash you spend.

dvd
 

rjw

Member
Originally posted by Timh
Toshiba..... What a joke, it sounds like its easier for them just to say that pal prog cannot be enabled because its just to much hassle for them to programme an upgrade.
Maybe Tosh are actually telling the truth (shock horror). You have to remember that the SD900 is a relatively old player, and may well have a chipset that cannot cope with PAL Progressive (a relatively new "standard").


You SD900 owners have spent a fair chunk more cash than I have for my SD510, so you would expect a better after sales service, I bet if this happened in the States it would have been sorted by now :mad:
You are complaining of poor customer service because a superceded player which was designed over two years ago, (apparently) does not support an upgrade to a standard ratified only a short while ago? :rolleyes:
 

Cool-hand

Novice Member
Unfortuneatly the Tosh 900e will not output Pal progressive (well in a half descent form it wont). It will downconvert PAL to NTSC and output that as progressive but the results are dissapointing. As a result of the 3:2 pulldown it drops a frame every 30 to 40 seconds which appears as a very slight glitch but noticeable all the same.
And I believe Tosh's answers to this are just 'upgrade' ie. buy a new player.
 

Timh

Well-known Member
eeemmmm. I wonder if the 510 520 and the 900 all share the same progressive chip, if not maybe the newer players like the 510, 520 and maybe the 9500 can be upgraded.

:eek: I just woke up :(
 

Blu-rayx

Well-known Member
here is another reply from tosh.


the limitations of the progressive scan chipset in use on the 900E do preclude adding the feature by firmware. An upgrade to this feature would require changing one of the chips on the 900E motherboard - this is why hacked firmware that includes this feature is not available on the net.

now i'm more confused :confused: :confused:


what hacked firmware , can anyone shed any light?


dvd
 

rjw

Member
The hardware cannot do PAL progressive.

There is no hacked firmware.

To put it simply, the SD900E cannot, and will not, be able to output PAL Progressive.
 

Timh

Well-known Member
In English it meens never buy Toshiba again :mad: bin what you own and go and buy the philips 963 when it comes out.
That's how I feel anyway.

I guess they just meen it cannot be modified by firmware to allow prog pal playback. This is probably down to Toshiba using their own de-interlacer instead of using a decent pal prog one from the likes of Faroudja DCDi. :(
 

John Dawson

Novice Member
Guys - I wouldn't normally comment but really!

The (excellent) player you are talking about was designed when 625p was not even a twinkle in the eye for us Europeans. Consequently the parts used were never designed with 625p in mind, nor were they even available.

In particular the video DACs used would not have incorporated the necessary circuitry to put the Macrovision anti copy signals on the 625p component output. Macrovision didn't even publish a confidential proposal for this until March 2001.

The new MV rules state that any 625p player has to be retested by MV to check that this anti copy signal is in place. The 900E doesn't have the right parts, so can't be resubmitted and so on - you work it out.

That's life.

John Dawson (Arcam)
 

Messiah

Well-known Member
Strange, considering leconcepts are now supplying SD900E players fully NTSC and PAL progressive out of the box. Apparently this is achieved via a firmware upgrade NOT a hardware one.

Work it out :D
 

rjw

Member
Originally posted by Messiah
Strange, considering leconcepts are now supplying SD900E players fully NTSC and PAL progressive out of the box. Apparently this is achieved via a firmware upgrade NOT a hardware one.

Work it out :D
Nothing to work out. It's pseudo PAL Progressive.

IIRC it convertes PAL to NTSC, then to progressive.
 

Cool-hand

Novice Member
HI M

I think you'll find you were looking at the new Tosh sd9500e dvd player not the sd900e which is marked as having Pseudo Pal Progressive.

Wish it was the otherway round though, but soon, that 9500 WILL BE MINE :eek:

Tosh are about the only dvd player on this forum that never gets slated or has problems with freezing/crashing! sony's do, Pannny's do, Arcam's always do, and even Tag's....
 

Messiah

Well-known Member
Originally posted by rjw
Nothing to work out. It's pseudo PAL Progressive.

IIRC it convertes PAL to NTSC, then to progressive.
Nope. I have a SD900 and I know it does Pseudo PAL PS but if you ring leconcepts they apparently have a firmware disk which they are using to upgrade all new ones sold to FULL PAL PS (not pseudo).

Unfortunately they will not sell copies of the disk. Anyway, this is what they are saying which you can very easily check out yourself.

Snowman: all the responses above are referring to the SD900. Not sure if that was the intention of the original post but definietly the model everyone seems to be asking about.
 

Timh

Well-known Member
In particular the video DACs used would not have incorporated the necessary circuitry to put the Macrovision anti copy signals on the 625p component output. Macrovision didn't even publish a confidential proposal for this until March 2001.
I wonder if this applys to my SD-510, afterall this model only came out earlier this year.

but if you ring leconcepts they apparently have a firmware disk which they are using to upgrade all new ones sold to FULL PAL PS (not pseudo).
If this is true it would be very interesting to hear Toshiba's comments on this subject.
 

Blu-rayx

Well-known Member
Originally posted by Messiah
Nope. I have a SD900 and I know it does Pseudo PAL PS but if you ring leconcepts they apparently have a firmware disk which they are using to upgrade all new ones sold to FULL PAL PS (not pseudo).

Unfortunately they will not sell copies of the disk. Anyway, this is what they are saying which you can very easily check out yourself.

Snowman: all the responses above are referring to the SD900. Not sure if that was the intention of the original post but definietly the model everyone seems to be asking about.
i'll ring leconcepts,but i now belive toshiba that the 900E can't output true PAL PS.

dvd
 
T

TimF

Guest
Following this thread (desparate to find a pal progressive player in the uk for reasonable money!) just phoned LE concepts myself.

They confirmed that Tosh 900 outputs pseudo pal progressive only and not true pal progressive which is available on the 9500

Oh well

Looks like its a Philips or a Denon (If firmware gets sorted)
 

Messiah

Well-known Member
Hmmm. Diferent stories. I've just rung them again and they're gonna get back to me. Bu**er if it now turns out to be a mistake and if so apologies for raising peoples hopes and defying other posts in this thread :mad:
 

Cool-hand

Novice Member
Yes M. You must not DEFY the AV Gods or your system will be sentenced to many bugs and endless problems....





:p
 
J

juboy

Guest
Originally posted by Timh
I wonder if this applys to my SD-510, afterall this model only came out earlier this year.
If this is true it would be very interesting to hear Toshiba's comments on this subject.
What is interesting is that the Tosh 510 is powered by the Zoran Vaddis V processor... which I belive is also at the heart of the PAL progressive Arcam DVD players.

Surely this would suggest that the Tosh 510 *could* be capable of PAL progressive... although whether this is a firmware or more 'hands on' upgrade is another story.
 

Timh

Well-known Member
juboy

Interesting info, I will have to take a look under the bonnet and see whats there.

cheers
 

sounddog

Well-known Member
Come on guys ...

Where when it was sold to you was it ever indicated that they may produce new firmware to upgrade it to PAL Progressive?

Toshiba are a company not a charity for you.

Yes they COULD (possibly) produce new firmware for all their old NTSC Prog Scan machines which would let them do PAL Prog ... but programmers don't work for peanuts ... How much would you be prepared to pay for the upgraded firmware ... how many people would be even interested in it.

I know there are companies (like Arcam) who do upgrade their players ... but generally these are quite expensive HARDWARE upgrades.


Just my 2p worth anyway ...
Victoria
 

Timh

Well-known Member
juboy

Yes, the 510 does contain the Zoran Vaddis V processor..
It would be interesting to know the reason why they won't release an upgrade.
 

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