Denon Receiver automatically switches to Phono / Stereo Help

streamingnewbie

Novice Member
I recently purchased the X-2700H which appears to have a fault. Within half an hour of switching it on, whether I'm watching Sky or the Smart TV, it always switches the input to "Phono" and the Denon screen comes up. This only happens once but does it every time I switch it on.

My setup is:
LG CX which is connected to the Receiver via the HDMI out then I have Sky Q connected to the satellite input and PS4 to the game input. I also have a 5.1 system connected.

I've installed all the latest updates and tried covering the AV to see if that prevents it but no success.

Has anyone experienced this with a Denon AV and know of any fixes?

Would really appreciate any help.

Thanks

 

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