Hi to all, I have a Denon DVD-3800 and during the firmware update (I download it from DVD-3800 unofficial web site) something goes wrong. Now my DVD is completely died. The firmare CD is still in the tray and the Eject button dosn't work. There is another way to update the firmare using serial cable and PC? Plese help, my last chance is to send it back to the dealer. Thanks!