denon dra-800h -- airplay 2 from apple devices drops signal


Novice Member
I have a one year old denon dra-800h stereo receiver. From the beginning, I streamed music from apple devices using the airplay 2 functionality. This worked directly from the music apps on my iphone, ipad, mac, etc. However, starting about a month ago, the receiver drops the signal after roughly five minutes. On the other hand, using the heos app from my iphone works fine. I much prefer the built-in apple apps, such as Music, which is easily controlled through the lock screen.

In attempts to remedy the situation, I've tried:
resetting everything -- xfinity gateway, receiver, apple devices
factory reset on the denon
network reset on the denon

Nothing works. Denon online help has been worthless.

I suspect that a recent denon firmware update may have created this problem -- but this is just a guess.

Would love to know if anybody else has experienced this issue. Whether there are solutions.

The latest video from AVForums

Samsung QN95B 4K QLED TV Review
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom