dante01
Outstanding Member
- Joined
- Mar 5, 2009
- Messages
- 58,243
- Solutions
- 1
- Reaction score
- 16,107
- Points
- 9,934
I sent an email to an online retailer enquiring about a stock check and I also asked to make sure I wouldn't get a model with a faulty motherboard. They wrote back confirming they had stock and "I am confident you will have no issues with the motherboard". Does that response sound like they've actually bothered to check the issue/understand or as I read it are they drone-like chancing it. As it stands they've just lost a customer (or am I being too harsh in expecting a direct answer and particularly considering the cost of the item) Or maybe I'm just negative today!!
I think it just an indication that they are unaware of there actually being an issue with the receiver. If there is an issue then you can return it and should get a full refund. In fact if buying online then you can return goods even if there's no fault with them and get a full refund.