The 8 Ball
Standard Member
- Joined
- Jan 12, 2010
- Messages
- 22
- Reaction score
- 1
- Points
- 27
Hi all,
After the failure of my TV recently I purchased a Phillips 55oled804 and the Denon to replace my old Sony av unit.
I set the TV up in the week and have been running my Virgin V6 box through it without any problems, however now that I have setup the Denon, I'm am now no longer able to use Netflix or Amazon prime through the V6.
Whenever I try to watch anything on either I just get error messages telling me that the video could not be played. The error code supplied by Netflix (5.2.12) suggests that this is down to a HDCP issue although obviously both the Denon and Phillips are at least 2.2 compliant.
I'm using a brand new high speed cable and tried another, also new, but no change. All other 4k content via the V6 (BT, virgins own channel and iPlayer) all play fine and I have no black screen issues.
Is there some kind of setting I'm missing?
I can watch both of these apps through the TV, so it's not a massive problem, but the wife prefers to use the V6 for the apps so in that respect it's the end of the world!!
Any ideas or suggestions would be appreciated!
After the failure of my TV recently I purchased a Phillips 55oled804 and the Denon to replace my old Sony av unit.
I set the TV up in the week and have been running my Virgin V6 box through it without any problems, however now that I have setup the Denon, I'm am now no longer able to use Netflix or Amazon prime through the V6.
Whenever I try to watch anything on either I just get error messages telling me that the video could not be played. The error code supplied by Netflix (5.2.12) suggests that this is down to a HDCP issue although obviously both the Denon and Phillips are at least 2.2 compliant.
I'm using a brand new high speed cable and tried another, also new, but no change. All other 4k content via the V6 (BT, virgins own channel and iPlayer) all play fine and I have no black screen issues.
Is there some kind of setting I'm missing?
I can watch both of these apps through the TV, so it's not a massive problem, but the wife prefers to use the V6 for the apps so in that respect it's the end of the world!!
Any ideas or suggestions would be appreciated!