Denon AVR-X2700 DAB - no video


Novice Member
Brand new AVR connected to existing Virgin Media box using standard HDMI cables. Input to Cable/Sat, Output to ARC/eARC on Denon and to ARC/eARC on SONY TV monitor. Can hear Audio but there is no picture. Output tried using Monitor (i.e. non ARC/eARC)on Denon to normal HDMI connections on SONY but no use. Tried different Input (Media Player, Game) but no use. Did factory reset & firmware update but still no video. Tried different media (DVD player) but no video. During setup the menu options were visible on SONY tv. Any suggestions on how on how to get video ? With previous Marantz AVR both Video & Audio were fine.

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