Hi folks, Bought a 3802 from Hifi Junkies back in December last year. Was smug as a spotty teenager to get it plugged in and blasting. However, the unit appears to be faulty with flashes and bangs when switching svhs (I mean come on guys, how can something this simple go wrong?). You can be watching a dvd through the unit and all of a sudden...... picture goes and bang!!! goes the sound, just like an old amp did when dust was in all the circuitry and you turned it up. I've left e-mails and phone calls on Hifi Junkies mail and ansa machine, but no replies... Has anyone else either encountered the fault or perhaps had this bad service from Hifi Junkies. To me they appeared to be very professional when I sounded them out before buying, however, they seem very coy now I have a problem. I hope it's not a case for the small claims court!!! Please contact me of your experiences, I'd love to know how you got on.