Hello, Gang. I'm a new owner of a Denon 3800(new firmware and hardware) and I must say I'm mighty pleased. The PQ and audio are both a light year beyond what I've had in the past(Toshiba 9200, most recently). However, the player seems somewhat tempermental in terms of what disks it likes and does not like. For example, I cannot get it to play "Vertigo"(orange cover). It gives me the opening WARNING screen and Universal Studio flash, and that's it. After that there is nothing but a silent black screen. (The disk works fine in my other player and was fine in the old Toshiba.) It will also not play "Red Dragon". In fact, with that disk the player stays in LOADING DISK mode, until I power off. (In addition, it will not play DVD+R disks, as stated in the manual. But it will play DVD+RW disks. At least those which have been given the "2-key Fix" as described over at the DVDplusRW.org forum.) Overall, any ideas what might be caused the "Vertigo" and "Red Dragon" hang-ups? Thanks!