I bought this player in December, unfortunately the fascia and drawer had cosmetic damage,so I returned the player. I had to wait 4 weeks for a replacement, this had cosmetic damage to the drawer. On closer inspection of the packaging, I realised it must be the mains plug that's causing the problem as it's packaged pins side next to the machine with no protective moulding, covering pins. My dealer has offered another machine or a replacement drawer, which is supposedly a straightforward clip on unit. Has anyone else with this machine experienced the same problem. thanks.