Dell Mail-in Rebate Problems

androidgb

Standard Member
Joined
Aug 1, 2002
Messages
27
Reaction score
0
Points
31
Age
74
Location
Bristol,UK
I wonder if anyone else is experiencing problems with the above.

In order to claim your mail-in rebate you have to fill out a form and include your packing slip, only problem is my machine arrived without a packing slip.

No problem get on to their web site and request a duplicate packing slip that was 10 days ago and no packing slip.

Emailed my personal account manager on Thursday (12/09), she hasn't even bothered to acknowledge it.

Question is is this a way of making it difficult, so some people forget and miss the deadline, or just crap service ?

Be interested to know if anyone else has had any problems
 

The latest video from AVForums

TV Buying Guide - Which TV Is Best For You?
Subscribe to our YouTube channel
Back
Top Bottom