Dell Mail-in Rebate Problems


Standard Member
I wonder if anyone else is experiencing problems with the above.

In order to claim your mail-in rebate you have to fill out a form and include your packing slip, only problem is my machine arrived without a packing slip.

No problem get on to their web site and request a duplicate packing slip that was 10 days ago and no packing slip.

Emailed my personal account manager on Thursday (12/09), she hasn't even bothered to acknowledge it.

Question is is this a way of making it difficult, so some people forget and miss the deadline, or just crap service ?

Be interested to know if anyone else has had any problems

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