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Dell Mail-in Rebate Problems

Discussion in 'Shopping, Deals, Discounts & Bargains' started by androidgb, Sep 16, 2002.

  1. androidgb

    androidgb
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    I wonder if anyone else is experiencing problems with the above.

    In order to claim your mail-in rebate you have to fill out a form and include your packing slip, only problem is my machine arrived without a packing slip.

    No problem get on to their web site and request a duplicate packing slip that was 10 days ago and no packing slip.

    Emailed my personal account manager on Thursday (12/09), she hasn't even bothered to acknowledge it.

    Question is is this a way of making it difficult, so some people forget and miss the deadline, or just crap service ?

    Be interested to know if anyone else has had any problems
     

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