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DeepDiscount DVD.com

Discussion in 'Movie Forum' started by Ian J, Nov 6, 2002.

  1. Ian J

    Ian J
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    There was a thread recently here about delivery problems from this company but unfortunately I can't find it so have started another.

    I ordered one dvd from them before I spotted the previous thread and I had an email stating that it had been despatched on 16th October.

    After waiting 17 days I emailed the company and received this response :-

    "Thank you for contacting DeepDiscountDVD.com!

    We show that it takes 8-15 business days to be received by your local post office unless it is held by customs, then your delivery time depends on the local post office, it has taken up to 5 weeks to be delivered in the UK with past customers.

    Please contact us if you have any questions."

    They appear to be saying "don't contact us before five weeks"

    I have already written this disc off mentally and ordered it again from ezydvd.com.au who managed to get it to me from the other side of the world within five days at a cheaper price.
     
  2. lmccauley

    lmccauley
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    That's interesting. I noticed an email at home yesterday saying that a DVD had been shipped to me 2 or 3 weeks ago, but I knew I hadn't received it yet. I'm fairly sure it was a company I hadn't used before - I'll check to see if it was DeepDiscount, and remove this post if it wasn't.

    Cheers,
    Liam
     
  3. KBDVD

    KBDVD
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    Ian J,

    The thread your looking for is the "Buy 2 Superbit titles Get 1 free" in the "offers" section!

    I'm one of the people still waiting for my discs!

    Best Regards,
    KBDVD.
     
  4. kez

    kez
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    and me.

    apparantly they've re-shipped the order, so we'll see what turns up.

    or not...
     
  5. groundy

    groundy
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    A little off-topic but DVDBoxoffice made me wait 8 weeks before they would acknowledge a non-delivery. Even then they decided to not reply to any of my emails so I got Visa to recover my money. I haven't ordered from DVDBoxOffice since and will stick to CD-Wow and Play from now on.
     
  6. lmccauley

    lmccauley
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    "We thought you would like to know... Your order was shipped today.


    Thank you for shopping with DeepDiscountDVD.com online.
    "

    - 17/10/2002


    Hmm, guess I'd better start chasing them...
     
  7. Ian J

    Ian J
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    Groundy,

    the difference between DVDBoxoffice and DeepDiscountDVD is that nobody who has ordered anything from the latter during October has received it yet.
     
  8. groundy

    groundy
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    That is worrying - I hadn't realised this.
     
  9. kez

    kez
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    mine discs were ordered 23 september, and 'shipped' 27 september. allegedly

    the shipping bit, i mean. the ordering bit was fact ;)
     
  10. lmccauley

    lmccauley
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  11. Ian J

    Ian J
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    Mine arrived today. Only three weeks :rolleyes:
     

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