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Dead pixels on Sony KDL-40V2000

M

mrnoon

Guest
Just to let you guys know how wonderful John Lewis are. I had 2 dead red pixels on my TV and was worried when phoning JL to report the fault that they were going to tell me that only 2 dead pixels is not covered by the warranty, but the guy on the phone told me that they will replace any TV even with only 1 dead pixel. His attitude was "if you pay that amount of money for a TV then it shouldnt have ANY faults"!!

2 days later my TV was replaced by a JL engineer. What a brillaint service by JL !!!!
 

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