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Dead Pixel(s) on my AE700

Discussion in 'Projectors, Screens & Video Processors' started by Goemon, Jun 9, 2005.

  1. Goemon

    Goemon
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    Hey all,

    Ok, I bought a Panasonic AE700 back in April, so I have only had it for about 2 months now and have used it for around 100 hours...

    Anyway one putting it on last night after about an hour or so of being on I noticed a dirty great dead pixel (it could be more than one I couldn't tell) in the centre of the screen. I'm sure it wasn't there when I first turned it on, this was confirmed again when I tried it again this morning before going to work...It was however, very obviously there last night.

    So I'm wondering where I should go from here...?

    I will check it again tonight after it has been on for a longer amount of time to confirm but I am still wondering how to move forward with this...

    Is it possible for me to return it to the shop where I got it from?

    Can I contact Panasonic and get them to replace it?

    Is there such things as temperamental dead pixels that only present themselves after a certain amount of 'on time'? If so will this affect any return policy?

    I am currently very gutted...When you've spent around £1200 on something like this you expect it to last a bit longer than 100 hours! :(

    Any help on this situation would be greatly appreciated.

    Thanks
     
  2. Mr.D

    Mr.D
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    Sounds more like dust. Pixels normally don't die over time , you either get a unit with a couple of dead pixels out of the box or none at all . They don't develop.
     
  3. Goemon

    Goemon
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    Hey,

    Thanks for the reply...

    I really don't think it was dust...I have seen dust on the lense before and this was very different.

    For a start, it was perfectly square like a pixel. Also it was more visible in certain lights, Dark clours made it more apparent.

    Like I say, I tried the system this morning and i couldn't see it which is why I was wondering if the can die after a certain amount of 'on time'.

    Anyone else had experiences of this?
     
  4. martian1

    martian1
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    What do you mean you couldn't see it this morning, if it s dead its either black or coloured if stuck [i think] mine a dlp projector had a dead pixel which was a dirty black dot on screen which never went away. I got it repaired under warranty but this was unacceptable with infocus don't know what panasonics policy is they might tell you tough. I think it could be a stuck pixel which has righted itself.
     
  5. Geesus

    Geesus
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    I *think* Panasonics policy is 'one stuck green pixel and it gets repaired' could be wrong though as I don't own one
     

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