I've just got a Philips 28pw9309 and after spending a few hours setting it up and testing it with different sources I was really happy with it until I came to give the screen a wipe down and noticed that I have a dead black pixel in the middle of the screen about 4 inches from the bottom. And no this is not a speck of dirt. Thats what I thought it was at first. I thought dead pixels only happened on plasma and LCD. Can CRT's have dead pixels? Is 1 dead pixel acceptable for this type of tv? Are Philips likely to have a policy about this or is it a sure fire fault and definite replacement? I would actually like to avoid sending it back as the dead pixel can't even be seen from a normal viewing distance. Is there anything I can do to fix this myself? Any suggestions would be appreciated. UPDATE -------- After looking closer at it it seems that it's not the whole pixel but just the green line segment of the pixel that seems to be stuck on black or the blue is bleeding over into it. Could this be dust on the inside of the tube? Or broken phospher element.