Is it just me, or does the way companies implement the Data Protection Act drive everyone else up the wall too. Every officious company you ring nowadays insists on a combination of name, address, post code, telephone number, dob, mothers maiden name, password etc before they'll talk to you. That's fine on sensative and confidential issues but on enquiring why the sky engineer hasn't rung before 9.00 as stated? And there's been numerous, numerous (NUMEROUS) other ridiculous instances. These companies just drive me mad. Edit: Oh, and when Sky tell you they're going to be there between 2.00 and 5.00, don't you just know they're not going to turn up. Second edit: I take it all back, they did turn up. Now can anyone tell me how Anytime comes on / works? Doh.