Okay, last Tuesday (30th Sept) I ordered a LCD TV from Dabs.com. Picked Saturday delivery at a cost of £20 because I work Mon-Fri.
I got an invoice and an order complete e-mail from them, they've taken the money out my account but there's still no TV. I didn't even receive an e-mail from them with a tracking order or who it's being sent with.
I sent them an e-mail on Saturday night (about 11pm) and I've not had a reply (I know it's only been 1 working day, but still). Still no tracking order number been sent to me. Tried to get on their "Chat Service" which kept telling me everyone was busy.
So does anyone have any ideas what I can do? Do I just wait and wait and hope it turns up or wait and hope I get a satisfactory e-mail reply. I find the website less than helpful, I don't know if I can request a tracking number be sent to me.
Any help is welcome, thanks.
I got an invoice and an order complete e-mail from them, they've taken the money out my account but there's still no TV. I didn't even receive an e-mail from them with a tracking order or who it's being sent with.
I sent them an e-mail on Saturday night (about 11pm) and I've not had a reply (I know it's only been 1 working day, but still). Still no tracking order number been sent to me. Tried to get on their "Chat Service" which kept telling me everyone was busy.
So does anyone have any ideas what I can do? Do I just wait and wait and hope it turns up or wait and hope I get a satisfactory e-mail reply. I find the website less than helpful, I don't know if I can request a tracking number be sent to me.
Any help is welcome, thanks.