shaneclare
Novice Member
I have two Cyrus Streamers, one in my main hifi setup and one in my office. Both are on the same network and are connected by ethernet using Cat5e cables to a 1000mps switch. The switch is connected to a TP-Link router, which in turn is connected to my Virgin Hub 4 running in modem mode. My internet connection is 1gb.
The problem, for years I streamed music from my NAS drive with little in the way of problems just the occasional disconnected from server error. Six months ago I decided it was time to move to streaming music and signed up with Tidal. Straight away I had problems, constant drop outs and bufferings, so I changed to Qobuz, same problems. After some months of trying various things (none of which worked) it turned out the Virgin Hub was faulty, this was replaced and things improved but not to the extend that you would be happy with. Reading Cyrus' web site they indicated issues with Virgin hubs, suggesting they should be run in modem mode with an alternative router. As you can see I have done this but to no avail. I still have regular drops out, buffering and disconnection from the server errors, no where near as a bad as before, but still to the point where it makes it tiresome having to keep restarting everything. Somebody recommened that I used the QofS on the router to prioritise the streamers, this makes no difference.
I'm at my wits end and don't have any other ideas on where to go. I'm reasonably computer savvy and so happy to try any suggestions (as long as they aren't too complicated).
The problem, for years I streamed music from my NAS drive with little in the way of problems just the occasional disconnected from server error. Six months ago I decided it was time to move to streaming music and signed up with Tidal. Straight away I had problems, constant drop outs and bufferings, so I changed to Qobuz, same problems. After some months of trying various things (none of which worked) it turned out the Virgin Hub was faulty, this was replaced and things improved but not to the extend that you would be happy with. Reading Cyrus' web site they indicated issues with Virgin hubs, suggesting they should be run in modem mode with an alternative router. As you can see I have done this but to no avail. I still have regular drops out, buffering and disconnection from the server errors, no where near as a bad as before, but still to the point where it makes it tiresome having to keep restarting everything. Somebody recommened that I used the QofS on the router to prioritise the streamers, this makes no difference.
I'm at my wits end and don't have any other ideas on where to go. I'm reasonably computer savvy and so happy to try any suggestions (as long as they aren't too complicated).