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Customs have Ruined My DVD

Discussion in 'Movie Forum' started by Apocalypse, Jan 21, 2003.

  1. Apocalypse

    Apocalypse
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    I ordered U571 from amazon.com and it arrived today in a terrible state. The box had obviously been opened after being sent as it was haphazardly taped together and I'm guessing they used a sharp knife to peek inside the DVD wrapping because there is a cut that goes through the security device stickers and it now means the DVD Cover is loose where they have cut the plastic wrapping.

    It's too much hassle to go through the return procedure so I'll just keep it, I appreciate that C&E have a job to do but investigating a small box from a well known company seems a bit excessive :(
     
  2. Geezer

    Geezer
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    Havent had anything like that happen to me yet. I would be seriously annoyed, but like you say it would be a whole lot of hassle to sort it out.
     
  3. James45

    James45
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    then send it to me and I'll pursue it, that really ****es me off! how dare they damage your goods and think its okay!!:mad:
     
  4. Rambo John J

    Rambo John J
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    If it was customs there'll be a yellow sticker on it saying it was inspected by customs and you'll have a charge for additional postage for them to forward it onto you after they've done their "inspection". If there's no sticker or additional charge then it wasn't customs.

    Maybe someone intended to steal it, realised it was U571 and sent it on to you.

    Give it a week, tell amazon it never arrived and they'll send you a new one no questions asked. Either that or buy a new amaray case somewhere like HMV
     
  5. Thor

    Thor
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    I had Aliens boxset from the States a couple of year's ago and Customs had opened the package with a scalpel and cut two parallel lines along the surface of the box. This too was shabbily taped back together. Truth is, they dont care, as it wont come back to them personally. It really annoys me at their attitude. I have sympathy for you, all they need do is to take a bit of care.:rolleyes:
     
  6. mcmullanbrush

    mcmullanbrush
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    LOL, Its not that bad.
     
  7. Quark

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    They were after something a bit classier like Reign of Fire :D
     
  8. museumsteve

    museumsteve
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  9. Apocalypse

    Apocalypse
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    LOL @ Rambo, nice one you git :)

    There was no sticker on it but I know 100% it wasn't sent like that, I'll swap the sleeve for a crappy DVD like Rambo or sommit :p

    This whole issue just makes you glad we have firms like play and CDWOW, imagine if you had to personally import all your DVDs :eek:
     
  10. JSW

    JSW
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    I can send u a case if u like ?
     
  11. Apocalypse

    Apocalypse
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    Very kind of you m8 but I found an old cover disc and it fits nicely, you da man :)

    Phil
     
  12. Squirrel God

    Squirrel God
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    Better not be ;) :p
     
  13. PoochJD

    PoochJD
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    Hi,

    This is definitely not a good sign. Personally, I'd be inclined to contact Amazon, say the disc didn't arrive, and get them to send you a brand spanking new copy! You deserve that, at the minimum. Such a shame that even in Britain 2003, we can't get such simple things like a parcel from destination A to destination B, without something going wrong.

    No wonder the country's in the state it's in! Damn you, Tony Bleeuuuugrhrhrh! :mad:

    Pooch
     
  14. pendulum

    pendulum
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    They better not have watched it then put it back !!

    :rolleyes: :rolleyes:
     
  15. Rambo John J

    Rambo John J
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    If they put it back then they probably did;)

    Actually I've got it myself. Makes for 2 hours of guilty pleasure:D
     

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