Question [CRT TV] Sony KV-36HS510 - Shaking Screen, looped image

seowth

Novice Member
Hi everyone,

This will be my first post on avforums, so excuse me a little if I come across as a little bit of a newbie/phrase something in an annoying manner/ramble for too long..

Situation and link to Product manual of Sony KV-36HS510:
Manual: SONY KV-36HS510 OPERATING INSTRUCTIONS (PRIMARY MANUAL) OPERATING INSTRUCTIONS MANUAL Pdf Download.

How I got the TV: I recently purchased a Sony KV-36HS510 locally from someone i met on Craigslist - he was pretty cool and seemed like a nice guy.

BACKSTORY: So anyway, my original intention was to get a nice CRT TV to play my Gamecube and Wii on. I originally had a smaller less powerful CRT TV which had no shaking and looping of the image when either my Gamecube or Wii was connected to it.

PROBLEM: So now, after lots of heavy lifting with mates I finally manage to get the kv36hs510 onto its TV stand which I also had to go out to purchase off Craigslist and it sits nicely on without any problems. Then i go ahead and hook up my Gamecube and my Wii using their respective composite cable connections to the correct composite input slots at the rear of the TV. So something weird happens - when in most menu screens of any game, the screen may be either shaking or it may be offset downwards and looped with the missing part of the screen due to being offset downwards coming in from the top of the screen (i.e. it's looped). HOWEVER, when in gameplay, for example if I am playing Mario Super Smash Bros, i.e. when i'm in VS mode battling against either the bots or against a buddy, there is no shaking of the screen and the game play is smooth and perfect with no looping. As soon as the game is over and I/we enter the scoreboard(of the match) and after that the menu/character selection screen, the shaking or looping(could be one or the other, or both) comes back. OF NOTE is the fact that after one round of gameplay, i.e. like one match, the shaking and looping can be heavily reduced, sometimes even non existent after one round of gameplay and entering back into character selection/menu mode.

Another thing I tried was using the old satellite TV box and antenna that came with my old smaller, non shaky and non-looping CRT TV. I hooked it up to the big SONY and found a reduced number of available channels that i could get a clear signal on, i believe like 1 compared to perhaps 7 or so that I had with the smaller TV. Also, this image would occasionally shake, and would settle down into a looped image (offset down and looped back in at the top).

ATTEMPT AT SOLUTION:

So what all this has got me thinking is that there must be something wrong with the TV or its settings.

What i've tried to do to fix it has been to try all 3 available sets of composite input slots (i.e. 3 x 3 slots/3 channels of composite inputs) - all of them have roughly the same problem.

I also tried putting the composite cables into 2 channels of component inputs - the result of which is a black and white, shaky, and looped image. (i.e. net negative result of a loss of colour.

I also tried changing up the socket to which I would plug in my TV and the console thinking maybe that there may be a power supply issue.

I have also tried playing and toggling with the brightness, contrast, sharpness settings with no positive result. I've tried changing the colour from warm to normal to cool. I've tried alternating between progressive, interlaced, and CinemaPro (or something like that) mode. I've also tried running the wii in widescreen mode using the Wii settings with no net positive result.

THEORIES ABOUT WHATS WRONG AND HOW TO PROCEED:
So...considering what I've already tried and what I know I'm currently thinking:

I have to get into the service menu to perhaps change some settings. I know that this involves the remote control; turning off the tv, pressing menu, channel 5, select, followed by pressing the tv power on button (or some combination like that) but the problem is that I do not have the remote control and thus cannot enter the service menu. I can, however, buy the remote control from eBay or something @ a fairly affordable price considering I do really want this to work after all the trouble i've gone to lol....I need to know whether I should even bother getting the remote to try to get into the service menu.

If in fact getting into the service menu is not going to do anything to fix the issue, then I am guessing that it could be a hardware issue on the inside of the TV, how will I go about fixing the problem?

Thanks for listening and I apologize for the length - I'm just trying to explain in as much detail as possible.

Wishing you wellness,
TH
 

noveltylamp

Active Member
Hey, I don't know what the problem is but I would guess that the menus may display at a different resolution than the gameplay itself and some resolutions sound like they display ok? Maybe someone has messed around in the service menu before....

Before playing in there yourself, is there no option to reset all the normal settings to default / Factory reset you could try?

If you do get in there, write down anything you change first so it's easy to go back...

I don't see how the Output device can influence what channels your old satellite box is able to pick up so I don't think you can blame that bit on the TV.

Composite is the worst quality you could be using for those consoles btw, Gamecube can output a nice RGB Scart picture and the Wii Component Video (and you can set the output format to 576i or 480p if it supports progressive scan.) Assuming you've an earlier Wii console you can play GC games on that (if it is there'll be Gamecube controller ports behind the flat on the side) - if not then you could probably pick one up for next to nothing in a cheap shop, cheaper than you'll get a proper RGB scart cable for it!
 

seowth

Novice Member
Hey thanks for the reply!


i have no idea how to get into default/ factory reset - i Don't have a controller. I can't seem to find anywhere online that tells me how to do a manual reset without a controller for this tv. and yes I get what you are saying about composite being the worst. But the thing is the composite cables never had a problem with the smaller tv that i mentioned that is also a CRT.

I don't think simply upgrading the cables from composite to S Video or even to Component or RGB Scart would stop the shaking or looping which were non existent before :/

Strange. I'm confused and stumped.
 

mike7

Distinguished Member
Hey, I don't know what the problem is but I would guess that the menus may display at a different resolution than the gameplay itself and some resolutions sound like they display ok? Maybe someone has messed around in the service menu before....

Before playing in there yourself, is there no option to reset all the normal settings to default / Factory reset you could try?

If you do get in there, write down anything you change first so it's easy to go back...

I don't see how the Output device can influence what channels your old satellite box is able to pick up so I don't think you can blame that bit on the TV.

Composite is the worst quality you could be using for those consoles btw, Gamecube can output a nice RGB Scart picture and the Wii Component Video (and you can set the output format to 576i or 480p if it supports progressive scan.) Assuming you've an earlier Wii console you can play GC games on that (if it is there'll be Gamecube controller ports behind the flat on the side) - if not then you could probably pick one up for next to nothing in a cheap shop, cheaper than you'll get a proper RGB scart cable for it!

As this is an American TV I guess it wont have a SCART socket.
 

seowth

Novice Member
As this is an American TV I guess it wont have a SCART socket.

Thanks for takign the time to check out my post and to offer help!

I looked at the rear pack - there are composite, component, S Video, and DVI inputs, as well as obviously the satellite and converter box inputs etc. I don't think there is a SCART input you are correct!
 

Dodgexander

Moderator
I once had this with an old CRT and googled the problem. I took the TV apart and found there was a small adjustment inside in the side that you adjusted with a screwdriver. It was so long ago so I can't remember details but I think it was related to the frequency sent by the video board to the display.

It could be a plethora of different problems though so really the only thing I can suggest is taking it to someone who knows a thing or two about repairing them. Online seems to suggest these kind of issues are related often to bad caps or dry solder. Something may also have broken in transit.

If the shaking is happening with a different source I don't think any user or service menu adjustment will help.

Only thing I can think would be using the gamecube RF modulator if you still have it and seeing if it also happens when plugged in to there.

Using an alternate connection as suggested above is a good idea because perhaps the issue is just with the composite inputs? But I'm not sure what ones you can get for the game cube? Component maybe?
 

seowth

Novice Member
I once had this with an old CRT and googled the problem. I took the TV apart and found there was a small adjustment inside in the side that you adjusted with a screwdriver. It was so long ago so I can't remember details but I think it was related to the frequency sent by the video board to the display.

It could be a plethora of different problems though so really the only thing I can suggest is taking it to someone who knows a thing or two about repairing them. Online seems to suggest these kind of issues are related often to bad caps or dry solder. Something may also have broken in transit.

If the shaking is happening with a different source I don't think any user or service menu adjustment will help.

Only thing I can think would be using the gamecube RF modulator if you still have it and seeing if it also happens when plugged in to there.

Using an alternate connection as suggested above is a good idea because perhaps the issue is just with the composite inputs? But I'm not sure what ones you can get for the game cube? Component maybe?

Yes the shaking happens with both wii and the gamecube but only in menu or similar screens. As i had mentioned earlier, actual gameplay experiences no shaking/looping weirdly enough...

What is the purpose of the RF Modulator? Isn't RF just a different connection cable? I looked up what the gamecube RF Modulator and i've seen what it looks like - I think it's some sort of adapter? I don't own one unfortunately.

I can purchase a component cables for the wii but component cables for the Gamecube are extremely extremely expensive. More than $100 or something like that.

And i'll also look up if anyone locally can come to my place to check up on it i guess.

thank you for your advice.
 

Dodgexander

Moderator
It's an adaptor that allows you to plug in the console the old old way eg through the antenna input (RF) on the TV.

I don't think the menu shaking really carries any significance because you also stated the same shaking occurred when connecting a different box completly. If it's changing over time to like getting better or worse that typically points to a potential circuit board problem. There are medium l modern TVs nowadays failing within a couple of years at times for people so it's remarkable it's made it this far too be honest! Good luck though.
 

seowth

Novice Member
It's an adaptor that allows you to plug in the console the old old way eg through the antenna input (RF) on the TV.

I don't think the menu shaking really carries any significance because you also stated the same shaking occurred when connecting a different box completly. If it's changing over time to like getting better or worse that typically points to a potential circuit board problem. There are medium l modern TVs nowadays failing within a couple of years at times for people so it's remarkable it's made it this far too be honest! Good luck though.
by box do you mean different console? Cause this doesn't happen with the smaller TV i mentioned in my first post that i connected my consoles too.

One quirky thing that happens is the shaking can get better after one round of gameplay lol. idk why but like after a round of Super Smash Bros, the menu will sometimes stop shaking after the round.

Thanks for the best wishes again!
 

Dodgexander

Moderator
The box I was referring to was the satellite one you alluded to trying in the OP. If the shaking happens with that too then there's either a fault with the display itself or the composite connection. That's why I suggested using a different type of connection if you can, even if it's a different device from a console completely to see if it does the same.

I have no idea why it's changing like it is, it certainly shouldn't make a difference at all whether the game is in the menu or not. It could be because when the TV warms up it gets better.
 

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