Hi,
Not sure if this is the correct forum - please advise if not.
Problem: My daughter has given me her broken Zen.
First of all, my Win 10 laptop cannot even recognise it, and secondly it seems to be stuck in Recovery mode asking for a Firmware update.
So how do I provide the update if my laptop will not recognise it ?
Thanks.
Not sure if this is the correct forum - please advise if not.
Problem: My daughter has given me her broken Zen.
First of all, my Win 10 laptop cannot even recognise it, and secondly it seems to be stuck in Recovery mode asking for a Firmware update.
So how do I provide the update if my laptop will not recognise it ?
Thanks.