Just purchased a 4gb Zen+ but not installed the software thus far. I loaded the player with mp3s last night and found the whole task very tedious dragging each song/album from my i-tunes music folder onto the Zen and waiting for 10/20/30 secs for each album to move in the process. If I install the Creative software, I have been told that it will not interfere with my i-tunes so that is ok. Does the software allow you to create playlists and say, put all of the songs you want to load onto the Zen into one folder and then click once to move the whole lot over in one go rather than the drawn out dragging and dropping using Windows Explorer ? Also with Explorer, you have to go into each and every individual Artist folder to take the songs/albums. Painful.