james_19742000
Established Member
- Joined
- Oct 8, 2004
- Messages
- 666
- Reaction score
- 18
- Points
- 202
- Age
- 49
Afternoon all,
In the old days I used to be very happy and comfortable messing around with Windows based computers years ago, taking the apart, reinstalling software etc etc but now a bit latte n life I want out of the box solutions, I don't have time to 'get things to work' etc if you know what I mean!
Anyway a couple of years ago as I had an iPhone, iPad etc I decided a MacBook Pro was the next stage, so I bought one I think the model is MD101/BA it's the basic model, i5, 4gb, 500g hd etc and it's been fine once I got used to it, it's not used for loads, mainly browsing, iTunes, mail, documents etc but I like how it just works, that was until I around 2 months ago, all of a sudden it crashed with the rainbow coloured spinning ball, so I restarted it and was greeted with the grey screen and question mark flashing, on some internet research it appears that basically my hard drive has crashed, so I put it to one side and have just gone without, but I need to sort it really, I thought I would try the apple support call line and to be fair the guy was very helpful and couldn't get it to do anything, so he seemed to think that the hard drive is knackered and it needs replacing. fRom what I have read that seems the main course of action to repair it.
However if I ordered a replacement hard drive, how do I get it to work again? When I was doing some messing with it why it first failed I got to the OS X utilities screen and clicked on reinstall, it said it can't do it as the system is running Yosemite but as the computer came with mountain lion it couldn't reinstall with a newer OS, I have a feeling that my hard drive has crashed and the data has been lost, so if that is the case, if I put a new hard drive in, how would I get the computer to work again? Like I said back in the day I didn't mind messing around with Windows stuff as you had back up discs should things go wrong, but with this MacBook I have nothing at all, so what can I do to get me MacBook back up and running please????
Please bear in mind that this MacBook is effectively dead in the water and I can't get anything from it though.
Thanks in advance.
In the old days I used to be very happy and comfortable messing around with Windows based computers years ago, taking the apart, reinstalling software etc etc but now a bit latte n life I want out of the box solutions, I don't have time to 'get things to work' etc if you know what I mean!
Anyway a couple of years ago as I had an iPhone, iPad etc I decided a MacBook Pro was the next stage, so I bought one I think the model is MD101/BA it's the basic model, i5, 4gb, 500g hd etc and it's been fine once I got used to it, it's not used for loads, mainly browsing, iTunes, mail, documents etc but I like how it just works, that was until I around 2 months ago, all of a sudden it crashed with the rainbow coloured spinning ball, so I restarted it and was greeted with the grey screen and question mark flashing, on some internet research it appears that basically my hard drive has crashed, so I put it to one side and have just gone without, but I need to sort it really, I thought I would try the apple support call line and to be fair the guy was very helpful and couldn't get it to do anything, so he seemed to think that the hard drive is knackered and it needs replacing. fRom what I have read that seems the main course of action to repair it.
However if I ordered a replacement hard drive, how do I get it to work again? When I was doing some messing with it why it first failed I got to the OS X utilities screen and clicked on reinstall, it said it can't do it as the system is running Yosemite but as the computer came with mountain lion it couldn't reinstall with a newer OS, I have a feeling that my hard drive has crashed and the data has been lost, so if that is the case, if I put a new hard drive in, how would I get the computer to work again? Like I said back in the day I didn't mind messing around with Windows stuff as you had back up discs should things go wrong, but with this MacBook I have nothing at all, so what can I do to get me MacBook back up and running please????
Please bear in mind that this MacBook is effectively dead in the water and I can't get anything from it though.
Thanks in advance.