culnara
Standard Member
- Joined
- Jun 26, 2010
- Messages
- 17
- Reaction score
- 0
- Points
- 27
- Age
- 54
Hi Guys, I'm New here
got my PS58B850 recently from Crompton and Moore ( cracking price )
and unfortunately Cracked Screen too
I was working away from home at the time it came, so wife took delivery of it, the Delivery man was not very helpfull, all he wanted was the papers signed
Wife said I need to inspect the TV first! " He went outside and sat in His van ? " Box was too big for wife to get off herself, so she just opened the top and looked in, TV looked OK so she signed for it and that was that.
I come home 16 days later and take the Box completely off, then notice all these hairline fractures on the screen
My worry now is that Crompton and Moore will give me hassle for a replacement as it is past the 7 day deadline for returns, have phoned today but the customer service department is shut on saturdays, I have emailed them tho, and will call on monday
has anyone here experianced this kind of thing before ?? which had a happy ending ??
cheer's for any replys
worriedly waiting
Stu
got my PS58B850 recently from Crompton and Moore ( cracking price )
and unfortunately Cracked Screen too
I was working away from home at the time it came, so wife took delivery of it, the Delivery man was not very helpfull, all he wanted was the papers signed
Wife said I need to inspect the TV first! " He went outside and sat in His van ? " Box was too big for wife to get off herself, so she just opened the top and looked in, TV looked OK so she signed for it and that was that.
I come home 16 days later and take the Box completely off, then notice all these hairline fractures on the screen
My worry now is that Crompton and Moore will give me hassle for a replacement as it is past the 7 day deadline for returns, have phoned today but the customer service department is shut on saturdays, I have emailed them tho, and will call on monday
has anyone here experianced this kind of thing before ?? which had a happy ending ??
cheer's for any replys
worriedly waiting
Stu