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Cracked Plasma - Is there any comeback? (Photos)

RobinT1

Standard Member
I've got an LG 50PS3000 plasma that has met an unfortunate meeting with the ground from the great height of 1 foot during unpacking. The set is brand new. Is there any way I can get it to work? Or should I strip it and put the parts on eBay? See photographs attached. Too clarify, the internal 'plasma' part is the bit that's broken - everythign else is OK.

Any advice appreciated.

I don't have any home contents insurance, and I don't want to take any out deliberatly to claim. I also don't want to try and pass the balme onto the delivery company.
 

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solidamber

Active Member
Did you pay by credit card, some issuers offer an insurance on goods bought on their card, ie my Virgin card states.

Free insurance policy
of up to 100 days against accidental damage or theft of items bought via the credit card. However, the cost of the items must range between £50 and £1,000.
 

Pugs1

Well-known Member
household insurance?
 

paulr2006

Distinguished Member

RobinT1

Standard Member
@solidamber - Did pay on card but don't think this is an option, thanks for the suggestion though
@paulr2006 - thanks

I've read a few threads on here about broken plasma screens and the consensus seems to be that the cost of fixing is greater than replacement, thus it isn't worth doing?
 

paulr2006

Distinguished Member
@solidamber - Did pay on card but don't think this is an option, thanks for the suggestion though
@paulr2006 - thanks

I've read a few threads on here about broken plasma screens and the consensus seems to be that the cost of fixing is greater than replacement, thus it isn't worth doing?

Fitting a new panel is more likely to cost more than the TV initially I'm afraid :(
have you tried the credit card company as many of them do include accidental damage with your purchase, might at least be worth a phone call :)

If no joy you might be able to remove each of the panel boards & sell them on ebay, you could try selling as is but usually the individual boards will fetch more.
 

badkarma

Active Member
I've got an LG 50PS3000 plasma that has met an unfortunate meeting with the ground from the great height of 1 foot during unpacking. The set is brand new. Is there any way I can get it to work? Or should I strip it and put the parts on eBay? See photographs attached. Too clarify, the internal 'plasma' part is the bit that's broken - everythign else is OK.

Any advice appreciated.

I don't have any home contents insurance, and I don't want to take any out deliberatly to claim. I also don't want to try and pass the balme onto the delivery company.

Thats really bad luck mate, I don't really have anything to offer but you should be commended for your integrity and taking it on the chin and not trying to screw someone else.

It happens all to often these days :rolleyes:
 

paulr2006

Distinguished Member
Thats really bad luck mate, I don't really have anything to offer but you should be commended for your integrity and taking it on the chin and not trying to screw someone else.

It happens all to often these days :rolleyes:

Totally agree with those sentiments :)
 

Mrhappy37

Active Member
Have you tried speaking to the supplier, or even the manufacturer? They may offer a solution, either a good discount on a new one or a deal with the manufacturer to repair at cost, or you never know maybe even repair free as a goodwill gesture. It has to be worth a call.
 

russm8

Active Member
Feel for you :( Hope you get it sorted... I would get the credit card company to pay LOL as they did me for a later payment for a balance of £19.00.....
 

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