Timmy C
Distinguished Member
- Joined
- Oct 10, 2003
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Hi all,
To cut a long story short, I sold a couple of power amps in the classifieds, posted in original packaging using Parcelmonkey/City Link but the boxes arrived looking knocked about so buyer signed unchecked. Upon opening, the amps appeared fine but after actually setting them up to use, one of them turned out to be damaged internally.
So as I'd taken out extra full insurance, I gathered all the required evidence including photos of packaging and proof of sale price etc and put in my claim on the Tuesday. The amps had been delivered on the previous Thursday. However they have rejected my claim as in their T&C's they say there's only a 24 hour window to report damage.
So my question is, do I have any legal rights based on the fact that the damage was internal and therefore not immediately obvious? Or any other grounds that may help me with my claim? Much as I will appreciate anyones thoughts, I'm hoping for info on my rights (or lack of!) rather than the 'you haven't got a leg to stand on as it's in their T&C's' comments I've found on other similar threads on the net.
Thanks in advance for any advice!
To cut a long story short, I sold a couple of power amps in the classifieds, posted in original packaging using Parcelmonkey/City Link but the boxes arrived looking knocked about so buyer signed unchecked. Upon opening, the amps appeared fine but after actually setting them up to use, one of them turned out to be damaged internally.
So as I'd taken out extra full insurance, I gathered all the required evidence including photos of packaging and proof of sale price etc and put in my claim on the Tuesday. The amps had been delivered on the previous Thursday. However they have rejected my claim as in their T&C's they say there's only a 24 hour window to report damage.
So my question is, do I have any legal rights based on the fact that the damage was internal and therefore not immediately obvious? Or any other grounds that may help me with my claim? Much as I will appreciate anyones thoughts, I'm hoping for info on my rights (or lack of!) rather than the 'you haven't got a leg to stand on as it's in their T&C's' comments I've found on other similar threads on the net.
Thanks in advance for any advice!