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After many calls to M$ they want me to send it to Czech Republic recorded. Sod that looks like it's a trip to game. Wonder what they will give me as I am sure they won't have any halo reach ones in stock?
What way is it acting up? If it's randomly switching off it might just be the battery pack on the back. The only other option, if you absolutely must have a Halo one, is to buy a regular controller and the correct opening tool online and swap the casing over.
It is a fairly easy job as I installed an XCM shell before. You could even use their step-by-step guide: