ubizzy
Novice Member
Hi ya'll,
I have a 16 channel analog 5MP Hikvision DVR. Most of the cameras are non HD but 4 are 2MP and 1 is 5MP. Even before installing the 5MP camera (on my previous 2MP Hikvision DVR), some of the cameras have trouble loading on the mobile app (Hik-connect and ivms-4500). They will either show the load spinning circle indefinitely or just stay black. I'll have to full screen that camera and back out again to force all the channels to refresh. Sometimes, that doesn't even work and I'll have to full screen the camera and toggle between HD/Basic to make it load. There are times where this will fix one camera, but make another one fail.
So far I've:
Any ideas would be greatly appreciated
I have a 16 channel analog 5MP Hikvision DVR. Most of the cameras are non HD but 4 are 2MP and 1 is 5MP. Even before installing the 5MP camera (on my previous 2MP Hikvision DVR), some of the cameras have trouble loading on the mobile app (Hik-connect and ivms-4500). They will either show the load spinning circle indefinitely or just stay black. I'll have to full screen that camera and back out again to force all the channels to refresh. Sometimes, that doesn't even work and I'll have to full screen the camera and toggle between HD/Basic to make it load. There are times where this will fix one camera, but make another one fail.
So far I've:
- Re adding the DVR to the Hik-connect account
- Made sure substream is the default stream on all channels
- Enabled H265+
- Made sure we have enough bandwidth (speed tests show we have 15Mbps upload and the DVR shows a max of 11Mbps Network usage when I open the 16 Channel view)
Any ideas would be greatly appreciated