Connected to router but no Internet

ajever01

Standard Member
We recently moved out router from inside a cabinet to on top of it for better wireless reception but once we plugged everything back in, none of our computers were able to connect to the wireless signal. It picks up the signal but has the "No Internet Access" label. My laptop is an HP and the router is a D-Link WBR-1310. I am able to access the internet when connected straight to the modem. I have tried power cycling it, diagnosing and repairing the connection through the windows system, but nothing has worked. HELP!

Below is the ipconfig/all results when connected to the router.



C:\Users\Austin>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Austin-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 16-DE-2B-71-6C-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-DE-2B-71-C9-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PdaNet Broadband Adapter
Physical Address. . . . . . . . . : 00-26-37-BD-39-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9485 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 74-DE-2B-71-6C-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::59f2:325:d4c9:9fed%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, July 16, 2012 7:43:20 PM
Lease Expires . . . . . . . . . . : Monday, July 16, 2012 10:43:20 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 242540075
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4A-F7-33-74-DE-2B-71-6C-F4

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : zoominternet.net
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-76-8A-E6-7C-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F4397022-1A39-4C21-84D4-49C7949B2D77}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0FC0C6AD-4BAF-4E7E-A25F-37B9043A345D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EA127D48-EC1E-4E42-AF71-87A4B4CC0F32}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EA5299B2-CFCE-45B6-BD57-8A271ABC8F75}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.zoominternet.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Austin>



Here are the results when connected straight to the modem.


C:\Users\Austin>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Austin-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 16-DE-2B-71-6C-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-DE-2B-71-C9-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PdaNet Broadband Adapter
Physical Address. . . . . . . . . : 00-26-37-BD-39-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9485 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 74-DE-2B-71-6C-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::59f2:325:d4c9:9fed%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, July 16, 2012 7:43:20 PM
Lease Expires . . . . . . . . . . : Monday, July 16, 2012 10:43:20 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 242540075
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4A-F7-33-74-DE-2B-71-6C-F4

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : zoominternet.net
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-76-8A-E6-7C-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F4397022-1A39-4C21-84D4-49C7949B2D77}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0FC0C6AD-4BAF-4E7E-A25F-37B9043A345D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EA127D48-EC1E-4E42-AF71-87A4B4CC0F32}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EA5299B2-CFCE-45B6-BD57-8A271ABC8F75}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.zoominternet.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

EndlessWaves

Distinguished Member
I had this on my old D-link, despite apparently being connected and having been assigned an address the router was blocking access because I'd actually mistyped the wireless password.
 

ajever01

Standard Member
I wish that was the case for me...I've been trying to fix it constantly with no luck. Unfortunate timing because I desperately need it for my work.
 

sergiup

Distinguished Member
You seem to be getting the same IP (and gateway and DNS settings) when connected directly to the modem (by network cable?) as when you are connected via WiFi to the router, which doesn't look right.

Also just noticed that both copy/pastes you've done specify WiFi interface IP's etc only - how are you actually connecting and to what..?
 

Neorion

Novice Member
If you logon to the console of the router there should be a diagnostic page somewhere. See if it actually connected to the web.

You should be able to ping from the router.

I dont see it being an issue getting the same IP on wifi and LAN. The router will have seen that the IP table has that address free and used it next.
 

Neorion

Novice Member
here ping this from the router

212.58.241.131

Thats the bbc address if you dont get a reply, time to check all the connections from the wall. If its ADSL move you router to the master socket, this should have a plate you can remove.

Behind that you will see a phone connection, skip using the filter and plug the router straight in. If that works your connection is ok and its probably a filter or extension issue.

be aware, when you remove the faceplate it disables all other phone points in the house but its only for testing so just plug it back in when done.
 

sergiup

Distinguished Member
I dont see it being an issue getting the same IP on wifi and LAN. The router will have seen that the IP table has that address free and used it next.
Maybe, however if you look at both things the OP pasted here, they're identical, same lease time, same IP's, same WiFi interface..
 

maf1970

Well-known Member
With the modem and router connected did you try via wired ?

:lesson: Also your post has a big mistake in it.
It looks like you have cut and pasted the same thing twice.
Give away is times are identical.

I suggest you try logging into the router GUI (while connected to modem) and have a look at the TOOLS on the top horizontal menu then choose SYSTEM CHECK on the vertical menu.
This should tell you if you are connected. There is also a ping facility on the same page to test connection.

If it shows you are not connected then go to STATUS on the horizontal menu and then DEVICE INFORMATION on the vertical menu. In the WAN box if there is release and renew buttons showing then click release first,wait a while then click renew then test connection again from ping facility on other page.
 
Last edited:

EndlessWaves

Distinguished Member
I wish that was the case for me...I've been trying to fix it constantly with no luck. Unfortunate timing because I desperately need it for my work.
Well, it won't take long to go into the router, check that the password is what you think it is, and then reconnect and manually retype the password. No point in assuming anything when you can eliminate it quickly.
 

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