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Computer Help - Keeps resetting itself!

ash

Well-known Member
I switch on the computer, then the Pentium sign comes up, then all the white writing (bios info I assume) then the Safe Mode Screen, to choose how you want to run Windows, I choose Normal & Safe Mode, it then goes to a blue screen (kernel error) for one second and then resets straight away, and then goes back to the same screen.

Any idea what to do?
I have to use another computer in the house, pretty worried something is wrong on the computer.
 

mjn

Distinguished Member
You don't say what OS you're using, but i'd try a repair on the install, assuming all your hardware is working 100%
 

buzlightyear

Active Member
have you recently added any new hardware or software? Blue Screens generally are bad news. If you have put new hardware in take it out, unplug any USB things and then try it again.
 

HCK

Active Member
try going into safe mode and choosing last known good configuartion.
 

andykn

Well-known Member
Try taking a photo of the error and putting the message in the microsoft support website. It should be something like stop 0x000000c6.

Remove any new hardware you've added.

Try removing a memory stick, if you've more than one.
 

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