Computer Having Trouble Waking Up From Sleep

[Uatomaton25]

Hello Everyone,

I am running windows 10 Pro 64. After a BIOS update, my computer has struggled to wake up from sleep. It takes a very long time, and usually restarts rather than actually waking up. I contacted MSI but they were pretty much useless. Per MSI, I reset the CMOS but that did not fix the problem. They had no further suggestions. I'm hoping someone here can help!

Looking through error logs, I see an unexpected shutdown with a blue screen. Here are the details from that entry:
Problem Event Name: BlueScreen
Code: 5c
Parameter 1: 110
Parameter 2: fffff78c40003000
Parameter 3: 2a
Parameter 4: 753
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033

There is also this one which occurred 3 minutes before the above error:
Description
Faulting Application Path: C:\Program Files\AMD\CNext\CNext\cpumetricsserver.exe

Problem signature
Problem Event Name: BEX64
Application Name: cpumetricsserver.exe
Application Version: 10.1.2.1884
Application Timestamp: 615c7dd8
Fault Module Name: cpumetricsserver.exe
Fault Module Version: 10.1.2.1884
Fault Module Timestamp: 615c7dd8
Exception Offset: 00000000000076bc
Exception Code: c0000409
Exception Data: 0000000000000002
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Additional Information 1: dd7b
Additional Information 2: dd7b338a36361ba842e374ae3a1faa97
Additional Information 3: 59f8
Additional Information 4: 59f8cd5a6e55eadf081e30aec44a03c4

Extra information about the problem
Bucket ID: 3063e099bd89a4ffd86da9635e0c1c36 (1760249273616440374)



System Specs:

MSI TRX40 Creator motherboard
AMD Threadripper 3960x
Samsung 990 Pro NVME.2
Team Force RAM
Gigabyte Radeon 6700xt

 

[DavidG1]

Initially run the power troubleshooter
start>settings>update and security> troubleshoot> Additional Troubleshooters>power

The other possibility would be to check for corrupted files by running system file checker.
In the start/search bar type cmd
open as administrator
type sfc /scannow

If no better downgrade to the previous BIOS or wait for another BIOS update and see if that helps

update your post if needed

 

[Bolosun]

A quick search finds this

 

[Uatomaton25]

Initially run the power troubleshooter
start>settings>update and security> troubleshoot> Additional Troubleshooters>power

The other possibility would be to check for corrupted files by running system file checker.
In the start/search bar type cmd
open as administrator
type sfc /scannow

If no better downgrade to the previous BIOS or wait for another BIOS update and see if that helps

update your post if needed

I have attached the log file for the scan, it looks like there were some corrupted files that were repaired. The BIOS was updated because of a sound issue and video card compatibility issue. It mostly fixed the audio issue, though it is still a small issue.

 

[Uatomaton25]

Do you guys need any further information? Anything else I can try?