I am posting this as a warning to others out there about using Computer Exchange (CEX)'s website to sell your phone. On June 12th 2010 I went onto CeX : we buy and sell Games, DVDs, PC Hardware & Software, Phones and electronics online to find out how much my iPhone 3GS 32GB (unlocked) phone would cost and was quoted £361 as it was in mint condition and unlocked. The phone was absolutely mint - not a single scratch, scuff or blemish on it. Headphones were unused and no marks on the box, internal packaging etc Not even a finger print on it. Here is their definition of the conditions: The quote I received was valid for 10 working days. So I sent off the phone and confirmed they had received it it, which they did on June 17th 2010 On June 21st I emailed them again to ask what the latest is with the order and to confirm that I will be getting the £361 deposited into my bank account as they have not emailed me any form of status update. Their reply was: My reply back was: And guess what their reply back was? My reply back was as follows: I also emailed the Founder, Robert Dudani - I have had no reply from either. From looking around, it appears they like to conduct this kind of behaviour: CeX Discussions | Facebook I have emailed them the following this morning: So my advice is to AVOID this company if you are wanting to sell your phone to them via the website as they WILL REGRADE YOUR PRICE TO THE LOWER TEIR to BOOST THEIR PROFITS I have a good mind to get the IMEI blocked across all networks, but THAT would be dishonest. So PLEASE think twice before using these cowboys.