BB3Lions
Distinguished Member
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- Apr 24, 2009
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*Mini Rant*
Why is it that everyone wants compensation for anything that goes wrong?? As an example at work this week a delivery to a customer was missing an item, the customer complained and wanted 30% off her total bill; equalling £290.00! And our company paid it because we made a mistake!
The item was delivered the day after with no cost to the client. If this was me i would of accepted an apology and not just gone out to save a few quid, as 1. i would be embarrassed to ask and 2. mistakes happen. It's no wonder companies are charging more nowadays to cover "compensation payouts".
Would an apology be good enough for you or would you "always" go for compensation?
BB
Why is it that everyone wants compensation for anything that goes wrong?? As an example at work this week a delivery to a customer was missing an item, the customer complained and wanted 30% off her total bill; equalling £290.00! And our company paid it because we made a mistake!
The item was delivered the day after with no cost to the client. If this was me i would of accepted an apology and not just gone out to save a few quid, as 1. i would be embarrassed to ask and 2. mistakes happen. It's no wonder companies are charging more nowadays to cover "compensation payouts".
Would an apology be good enough for you or would you "always" go for compensation?
BB