Compatibility problems between Panasonic eArc/120Hz TV and Sonos Arc

Hlod Wig

Standard Member
Hi everyone,

I have a Panasonic TX-65JZ1500 TV compatible with 120 Hz and with an eArc port, an Xbox Series X and a Sonos Arc home theater.

Despite my best efforts, I never managed to get both a display frequency of 120 Hz and the sound in Dolby Atmos on the same time (the sound and the image skip).

To get the Atmos, I have to settle for a 60Hz display. And if I want 120Hz, the only setting that works roughly is PCM sound.

Do you know where the problem could come from? Do you have an idea of solution ?

Thanks in advance for your advice.

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