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Click Problem with Logitech G7 mouse

rsciw

Standard Member
Heyas,

I currently have a problem with my G7 mouse, and was wondering if there
are others who have it too, or just me...

The problem is as following:

Clicking the left mouse button, the mouse somehow executes in every program quite often a double click or even multiple clicks in one. This happens both with Setpoint software active and not active, so I reckon it's a hardware
prob somehow.
This can get quite annoying, especially when I just one click...
Also, when trying to drag&drop, it often loses its "focus" while holding the mouse button down, resulting that the item I was dragging is not been dragged anymore.

This happened also to my MX700, after about 4 years, hence I replaced it with the G7, but now it started it too, after only 1 year.

Any idea what could cause that?
And does the G9 also have that problem, if anyone knows?
Thinking about replacing the G7 with the G9.

Thanks,

rsciw
 

WildeKarde

Distinguished Member
I had it a couple of times but put it down to an issue with the wireless connection as I was getting lag as well - just had mine replaced with a G9 under warranty (but not been using the desktop lately so haven't installed it yet)

The first thing they'll ask is if yo have installed the latest drivers - I had version v2.72 which were way behind the v4.6 on the site - still didn't help me tho'
 

rsciw

Standard Member
Hm, sounds weird, that it could be caused via lag :|

wasn't one of the advertising points that it wouldn't have any problems as a gamer mouse via cordless?

anyway, guess I will give the G9 a try, and if it comes up there too, with a cord, then I'll kick Logitech and get something else for a change ;)
 

WildeKarde

Distinguished Member
Phone tech support - at the very least they should be able to offer to swap out for a G9 if they can't resolve it
 

rsciw

Standard Member
yeah, good idea actually phoning the support first
(usually try to avoid phone folks, but maybe they know something)

:)
 

patmok88

Standard Member
go to logitech website, fill in a form stating your problem, if its within warranty they most like ship a new one out to you after you troubleshoot and its still broken, just like they did to me :)
 

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