byron_hinson
Prominent Member
We're about to be charged a whooping £83.50 a month due to what seems like a cock up from the card pairing problems (no real surprise to me) I was having when I first had Sky HD installed for a review (worrying eh). I held back from checking whether a mess had been caused billing wise during the installation as I wanted to review the service from a customer point of view, as I usually love Sky!
So what does my £83.50 a month amount to - well I have just Sky HD downstairs and Sky + upstairs, so surely that is £63.50, god knows how they have come to such a large amount.
All I can think of is that they have my account marked up as having around 4 boxes in the house! Shame I'm told they can't sort it out right away, they are happy to send out letters stating when money will come out of a our accounts though.
The letter itself even states its charging us for the Sky+ subscription, even though that should be free (we pay for all channels).
So what does my £83.50 a month amount to - well I have just Sky HD downstairs and Sky + upstairs, so surely that is £63.50, god knows how they have come to such a large amount.
All I can think of is that they have my account marked up as having around 4 boxes in the house! Shame I'm told they can't sort it out right away, they are happy to send out letters stating when money will come out of a our accounts though.
The letter itself even states its charging us for the Sky+ subscription, even though that should be free (we pay for all channels).