Charity owes me money for work done.

Eric

Distinguished Member
So, I work every now and then for Triathlon England during the season as an official.
I officiated an event on the 27th September. I should have been paid on the day. But, they didn't have anything for me. I said I would invoice them, which I did within about a week of the event.
They then said, we pay month end. Ok, I agreed. However, it's still outstanding and I have mailed them every day ( in this last week ) to which they reply quickly with, it will be sorted today etc..

It's not been. I am get rather tired of being fobbed off by them now. Thought of sending a pay in 14 days or else letter.

Is that a bit harsh with it being a charity or should I just wait and wait and wait?
 

shodan

Distinguished Member
What do you think the guy at the top would do if he didn't get paid for the charity work he did? He would do everything in his power to get the money owed to him...

Only problem with an Or Else letter, is what do you do after it?
 

Eric

Distinguished Member
Exactly!! Usually they are court threatening letters. My, emails seem to fall on deaf ears. They are very polite, I have not once been awkward.
I wouldn't mind but I took a lot of abuse from various athletes that day because they would not adhere to the rules, even basic ones like wear a helmet!! The organisers offered no assistance and were too busy chatting while people biked and ran the wrong way! Obviously that went into my report, but, just want the whole saga over with!!
This is worse than the day of the event.
 

DVD-Man

Well-known Member
Maybe that's whybits not being dealt with - too nice plus forget emails, call them up, harder to ignore and fob off on the phone.
 

Eric

Distinguished Member
I'll give it a go on Monday. I do now have the accounts chap email too.
 

Eric

Distinguished Member
I agree, also with @DVD-Man said. Too nice!

Just finding the CEO's email so I can cc him into it too today! Might kick them up the backside!
 

Trollslayer

Distinguished Member
I've dealt with some people at charities who think they have the right to do what they want because it's in a good cause. Kid's Company is a very public example (fortunately not one I have dealt with).
Really spoils it for the good ones.
 

BlueOrange25

Well-known Member
...

It's not been. I am get rather tired of being fobbed off by them now. Thought of sending a pay in 14 days or else letter.

Is that a bit harsh with it being a charity or should I just wait and wait and wait?

It's not harsh - you had an agreement with them and they're not holding up their end of the bargain.

I was in the same situation a while back where I worked as a contractor for a charity. Thirty days after issuing my invoice they still hadn't paid so I chased twice, each time saying that if I didn't receive payment then I would seek legal advice.

They still ignored me. One letter from my solicitor giving them a final chance to pay led to me getting paid within a few days.
 
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hippo99

Distinguished Member
Is that a bit harsh with it being a charity or should I just wait and wait and wait?
There are charities and there are "charities". Unless it's a life saving/changing charity (eg Cancer research, NSPCC type etc) I wouldn't feel the least bit guilty in pursuing payment. Triathlon England would fall into the latter "charity" type. (I would still chase a 'proper' charity for payment though).

Remember FIFA is a registered "charity".
 
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Eric

Distinguished Member
It's not TE who pay me. It's the event organiser. They get insurance and access to officials via TE, but on the day, it's the event organiser that has to pay up.

As I am, I sent one final nice email requesting an update and also cc'd the CEO too.

Monday I shall start being a little more firm!
 

1jim

Well-known Member
I would send them a letter before action, laying out the facts. That on x day they employed you as y, at the agreed rate of x, that this was due to be paid on the day but wasn't due to, that you have made contact on each date and that payment wad promised on x dates. Advising that you are giving them 14 days from receipt of letter to pay in full or you will instigate proceedings in the small claims court where you will also seek to recoup any and all associated costs. Tell them how you want paying, send it signed for delivery, sit back and wait.
 

Dony

Distinguished Member
Why not lift the telephone and speak directly with their accounts dept rather than pussy footing around with unanswered emails.
It really winds me up in work when I ask if something has been done and the reply is "well, I sent them an email last week but they haven't got back to me". In that case pick up the bloody phone that's sitting on your desk on do something about it.
 

hippyadam

Well-known Member
Why not lift the telephone and speak directly with their accounts dept rather than pussy footing around with unanswered emails.
It really winds me up in work when I ask if something has been done and the reply is "well, I sent them an email last week but they haven't got back to me". In that case pick up the bloody phone that's sitting on your desk on do something about it.

This. Call them. It a a lot harder to ignore you when you're on the phone ;)
 

Member 55145

Distinguished Member
Why not lift the telephone and speak directly with their accounts dept rather than pussy footing around with unanswered emails.
It really winds me up in work when I ask if something has been done and the reply is "well, I sent them an email last week but they haven't got back to me". In that case pick up the bloody phone that's sitting on your desk on do something about it.

Actually I find phone calls to get things done can be difficult as then at a later date you can't prove the content of the call or even if the call took place.
At least this way the OP has a paper trail.

I'd start looking at admin/late payment fee's. Always amazes me how quickly people find money when not paying incurs extra costs.

Don't go easy on them for being a charity. Charities are just a business like any other with the exception a good cause may be helped.
 

fifa112

Banned
I would also send a letter recorded delivery
as that way give it a month if nothing is done, then it has to be letter before action etc
 

Eric

Distinguished Member
Sorry I have not replied, busy weekend! They reply to every email saying it will be done, then the last one was that companies usually have a 2 month turn around! Just cheeky really.
I will not be officiating anything they do again and will pre warn the official to tell them to get the money on the day!!
 

1jim

Well-known Member
Sorry I have not replied, busy weekend! They reply to every email saying it will be done, then the last one was that companies usually have a 2 month turn around! Just cheeky really.
I will not be officiating anything they do again and will pre warn the official to tell them to get the money on the day!!

If the 2 month turnaround isn't in your contract then their internal processes are up to them but your expected turnaround was same day but due to their failure you have them x amount of time, I would proceede with a letter before action without delay
 

SteveCritten

Distinguished Member
It's not the charity that owes the money is it? Isn't it the race organiser that pays you? Aren't some race organisers businesses in their own right?
 

Eric

Distinguished Member
Just an update and a few replies! This morning at 9am prompt, I received an email from the chap that does the financies, very sorry etc.. Sent via BACS and will have it by tomorrow morning. A few exchanges in email and hopefully the whole thing will be over by morning!


If you don't mind me asking how us your hand now. Did you get the outcome you wanted from the drivers insures?

Thanks for asking! Hand is in recovery mode now after the operation. Knee is still a bit knackered. Clicks and snaps and lots of physio on the cards. The insurer admitted liability from the outset. Just a case now if coming to an agreement after I saw the specialist last week. Well I hope that will be it!!

It's not the charity that owes the money is it? Isn't it the race organiser that pays you? Aren't some race organisers businesses in their own right?

The charity organised the event itself to raise money for themselves. They used triathlon england for help and also insurance purposes. TE send out emails to all race officials and we get to chose which we want to do. Obviously, first come first serve for us!
 

Eric

Distinguished Member
Paid!! £84 in the bank this morning. Yes, I know, not lots, but principle as always..

Thanks for all the feedback.
 

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